Attitudes and Job Satisfaction
50 questions available
Questions
According to Chapter 3, what are the three main components of an attitude?
View answer and explanationWhich component of an attitude is represented by the statement, 'My pay is low'?
View answer and explanationWhat is the term for any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes, as proposed by Leon Festinger?
View answer and explanationAccording to Chapter 3, which of the following is NOT listed as a powerful moderator of the attitudes-behavior relationship?
View answer and explanationWhat are the three major job attitudes that most research in OB has focused on, according to the textbook?
View answer and explanationThe degree to which people identify psychologically with their job and consider their performance level important to self-worth is defined as what?
View answer and explanationWhat is the term for employees' beliefs in the degree to which they influence their work environment, their competence, meaningfulness, and perceived autonomy?
View answer and explanationAccording to the textbook, the relationship between organizational commitment and job productivity is described as:
View answer and explanationWhat does Perceived Organizational Support (POS) refer to?
View answer and explanationAccording to a study of nearly 8,000 business units, what did Molson Coors find regarding engaged employees?
View answer and explanationWhat is the primary critique of the concept of 'employee engagement' mentioned in the textbook?
View answer and explanationWhich of the two popular approaches to measuring job satisfaction is described as being a response to a single question like 'All things considered, how satisfied are you with your job?'
View answer and explanationWhat does research suggest about the relationship between pay and job satisfaction?
View answer and explanationPeople who believe in their inner worth and basic competence, and who are more satisfied with their jobs, are said to have positive what?
View answer and explanationIn the exit-voice-loyalty-neglect framework, which response to dissatisfaction is described as active and constructive?
View answer and explanationWhich of the following is an example of the 'neglect' response to job dissatisfaction?
View answer and explanationWhat is the relationship between job satisfaction and Organizational Citizenship Behavior (OCB)?
View answer and explanationThe relationship between job satisfaction and turnover is strongest under which condition?
View answer and explanationWhat is the term for discretionary behavior that is not part of an employee’s formal job requirements but contributes to the psychological and social environment of the workplace?
View answer and explanationAccording to a survey cited on page 86, what percentage of senior managers believed their organization treated its employees well?
View answer and explanationWhat does the 'Myth or Science?' box on page 83 conclude about the relationship between favorable job attitudes and organizational profitability?
View answer and explanationWhich of the following is NOT one of the three components of an attitude as per the textbook?
View answer and explanationThe statement 'I’m going to look for another job that pays better' is an example of which component of an attitude?
View answer and explanationLeon Festinger argued that individuals seek to reduce cognitive dissonance. What is the desire to reduce dissonance NOT dependent on, according to his proposal?
View answer and explanationIn the context of major job attitudes, which concept is defined as an employee's identification with a particular organization and its goals, and a wish to remain a member?
View answer and explanationWhat did the global workforce study by Towers Watson, which surveyed 20,000 employees, find about their primary concerns in the current economic environment?
View answer and explanationAccording to the culture and work-life balance feature on page 76, which country's work-life balance policies like paid maternity leave are described as 'far less generous' than in other wealthy nations?
View answer and explanationWhat is the correlation between intelligence and job satisfaction, according to the textbook?
View answer and explanationWhich job attitude has been described as an 'umbrella term for whatever one wants it to be' by a critic?
View answer and explanationAccording to the OB Poll on page 79, what is the biggest cause of job dissatisfaction among U.S. workers?
View answer and explanationA review of over 800 studies on age and job satisfaction found what general tendency?
View answer and explanationWhat is the term for the set of actions that employees take to separate themselves from the organization, such as showing up late or absenteeism?
View answer and explanationWhat does the exit-voice-loyalty-neglect framework help to understand?
View answer and explanationAccording to research cited in Chapter 3, what is the U.S. national turnover rate per year on average?
View answer and explanationResearch has found a consistent negative relationship between job satisfaction and which outcome?
View answer and explanationWhat is the primary implication of the finding that attitude-behavior correspondence is stronger when a person has direct experience with the attitude?
View answer and explanationWhat did the 'Point/Counterpoint' debate on page 87 conclude about employer-employee loyalty?
View answer and explanationWhich of the following job attitudes is most likely to be negatively related to absenteeism and turnover rates?
View answer and explanationWhat is the main finding regarding job satisfaction levels in Western cultures compared to Eastern cultures?
View answer and explanationWhat is the single most important thing managers can do to raise employee satisfaction, according to the 'Summary and Implications for Managers' section?
View answer and explanationThe feeling 'I am angry over how little I’m paid' represents which component of an attitude?
View answer and explanationWhat moderating variable suggests that attitudes are more likely to predict behavior when they are frequently expressed?
View answer and explanationWhat is the general finding from research on the summation of job facets versus the single global rating for measuring job satisfaction?
View answer and explanationAccording to research on job satisfaction across 15 countries shown in Exhibit 3-3, which country reported the highest level of job satisfaction?
View answer and explanationWhich framework is used to understand the constructive and destructive responses to employee dissatisfaction?
View answer and explanationWhat type of deviant workplace behaviors are predicted by job dissatisfaction and antagonistic relationships with coworkers?
View answer and explanationThe chapter discusses SAS Institute's highly employee-friendly culture on pages 68-70. Which of the following is NOT listed as a benefit SAS provides?
View answer and explanationWhat is the primary reason the textbook argues that attitudes are important in organizations?
View answer and explanationA study cited on page 86 found that stock prices of companies in the high-morale group grew by what percentage compared to the medium/low-morale group?
View answer and explanationWhich of the major job attitudes is described in the 'Ethical Choice' box on page 74 as being at a 23-year low for U.S. employees?
View answer and explanation