Question 5 of 50

According to Chapter 3, what are the three main components of an attitude?

Which component of an attitude is represented by the statement, 'My pay is low'?

What is the term for any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes, as proposed by Leon Festinger?

According to Chapter 3, which of the following is NOT listed as a powerful moderator of the attitudes-behavior relationship?

The degree to which people identify psychologically with their job and consider their performance level important to self-worth is defined as what?

What is the term for employees' beliefs in the degree to which they influence their work environment, their competence, meaningfulness, and perceived autonomy?

According to the textbook, the relationship between organizational commitment and job productivity is described as:

What does Perceived Organizational Support (POS) refer to?

According to a study of nearly 8,000 business units, what did Molson Coors find regarding engaged employees?

What is the primary critique of the concept of 'employee engagement' mentioned in the textbook?

Which of the two popular approaches to measuring job satisfaction is described as being a response to a single question like 'All things considered, how satisfied are you with your job?'

What does research suggest about the relationship between pay and job satisfaction?

People who believe in their inner worth and basic competence, and who are more satisfied with their jobs, are said to have positive what?

In the exit-voice-loyalty-neglect framework, which response to dissatisfaction is described as active and constructive?

Which of the following is an example of the 'neglect' response to job dissatisfaction?

What is the relationship between job satisfaction and Organizational Citizenship Behavior (OCB)?

The relationship between job satisfaction and turnover is strongest under which condition?

What is the term for discretionary behavior that is not part of an employee’s formal job requirements but contributes to the psychological and social environment of the workplace?

According to a survey cited on page 86, what percentage of senior managers believed their organization treated its employees well?

What does the 'Myth or Science?' box on page 83 conclude about the relationship between favorable job attitudes and organizational profitability?

Which of the following is NOT one of the three components of an attitude as per the textbook?

The statement 'I’m going to look for another job that pays better' is an example of which component of an attitude?

Leon Festinger argued that individuals seek to reduce cognitive dissonance. What is the desire to reduce dissonance NOT dependent on, according to his proposal?

In the context of major job attitudes, which concept is defined as an employee's identification with a particular organization and its goals, and a wish to remain a member?

What did the global workforce study by Towers Watson, which surveyed 20,000 employees, find about their primary concerns in the current economic environment?

According to the culture and work-life balance feature on page 76, which country's work-life balance policies like paid maternity leave are described as 'far less generous' than in other wealthy nations?

What is the correlation between intelligence and job satisfaction, according to the textbook?

Which job attitude has been described as an 'umbrella term for whatever one wants it to be' by a critic?

According to the OB Poll on page 79, what is the biggest cause of job dissatisfaction among U.S. workers?

A review of over 800 studies on age and job satisfaction found what general tendency?

What is the term for the set of actions that employees take to separate themselves from the organization, such as showing up late or absenteeism?

What does the exit-voice-loyalty-neglect framework help to understand?

According to research cited in Chapter 3, what is the U.S. national turnover rate per year on average?

Research has found a consistent negative relationship between job satisfaction and which outcome?

What is the primary implication of the finding that attitude-behavior correspondence is stronger when a person has direct experience with the attitude?

What did the 'Point/Counterpoint' debate on page 87 conclude about employer-employee loyalty?

Which of the following job attitudes is most likely to be negatively related to absenteeism and turnover rates?

What is the main finding regarding job satisfaction levels in Western cultures compared to Eastern cultures?

What is the single most important thing managers can do to raise employee satisfaction, according to the 'Summary and Implications for Managers' section?

The feeling 'I am angry over how little I’m paid' represents which component of an attitude?

What moderating variable suggests that attitudes are more likely to predict behavior when they are frequently expressed?

What is the general finding from research on the summation of job facets versus the single global rating for measuring job satisfaction?

According to research on job satisfaction across 15 countries shown in Exhibit 3-3, which country reported the highest level of job satisfaction?

Which framework is used to understand the constructive and destructive responses to employee dissatisfaction?

What type of deviant workplace behaviors are predicted by job dissatisfaction and antagonistic relationships with coworkers?

The chapter discusses SAS Institute's highly employee-friendly culture on pages 68-70. Which of the following is NOT listed as a benefit SAS provides?

What is the primary reason the textbook argues that attitudes are important in organizations?

A study cited on page 86 found that stock prices of companies in the high-morale group grew by what percentage compared to the medium/low-morale group?

Which of the major job attitudes is described in the 'Ethical Choice' box on page 74 as being at a 23-year low for U.S. employees?