Human Resource Policies and Practices

According to the model of selection process in organizations presented in the text, what are the three main stages an applicant goes through?

What is the primary purpose of the initial selection stage in the hiring process?

According to the text, what percentage of employers conduct reference checks on applicants at some point in the hiring process?

Which two personality traits are identified in the chapter as the best predictors of job performance across most jobs?

What are work sample tests?

Which selection device is described as the most common and also tends to have a disproportionate amount of influence on hiring decisions?

What type of interview requires applicants to describe how they handled specific problems and situations in previous jobs?

Under the Americans with Disabilities Act, when are firms permitted to conduct medical exams on applicants?

What percentage of U.S. corporations with a hundred or more employees were reported to have spent more than $125 billion on formal training in a recent year?

What are the four general skill categories of training discussed in the chapter?

According to a survey of over 400 human resources professionals, what percentage of employers believe high school graduates lack basic reading, writing, and math skills?

What percentage of workplace learning is estimated to occur through informal training?

Which of the following is NOT a major type of behavior that constitutes performance at work, according to the chapter?

What is the primary purpose of using 360-degree evaluations for performance appraisal?

Which performance evaluation method combines major elements from critical incidents and graphic rating scales?

What is the primary psychological issue underlying work-life conflicts, according to the chapter?

According to research cited in the 'Myth or Science?' box, what is a major reason for the rise in obesity in the U.S.?

Which of the following is NOT one of the three features that characterize due process systems in performance appraisals?

What is a significant drawback of unstructured interviews for selection?

According to the Wonderlic Cognitive Ability Test scores provided for NFL quarterbacks, which quarterback had the highest score?

What is the primary reason the chapter provides for the increased importance of technical skills training in modern organizations?

Which of the following is NOT a purpose of performance evaluation mentioned in the chapter?

What is a significant paradox related to reference checks mentioned on page 546?

What does the chapter suggest is a key factor for the success of a training program related to the individual learner?

According to the chapter, why do self-evaluations often differ from superiors' ratings in performance appraisals?

What is the average employee's estimate of his or her own performance level, according to the text?

According to international research, formal performance appraisals are used more frequently in countries that are high in which cultural dimension?

What does the chapter identify as a key purpose for using interviews in selection, beyond predicting job performance?

According to the chapter, which of the following is an example of an on-the-job training method?

The text discusses civility training as a response to what workplace problems?

What is the primary drawback of using written essays for performance evaluation?

According to a survey mentioned in the chapter, about what percentage of US adults now have flexible work schedules?

What is a key ethical concern raised by the Equal Employment Opportunity Commission regarding employer bias against the unemployed?

According to the 'Myth or Science?' box on page 564, what is the estimated number of fewer calories per day that an average worker burns compared to 50 years ago?

What is the primary reason that observer ratings of personality are often better predictors of job performance than self-ratings?

What is the main reason that most large organizations have some form of ethics training?

Which performance evaluation method is most likely to suffer from the halo error or similarity error?

According to the case study on Toyota's culture, what did a 2011 NHTSA report conclude was the primary cause of unintended acceleration?

The chapter discusses how to improve performance evaluations. Which of the following is a recommended technique?

What is the primary legal justification cited by the U.S. Supreme Court for allowing drug tests as a contingent selection method?

What is a key difference between on-the-job and off-the-job training methods?

Which of the following is listed in the 'Work-Life Initiatives' exhibit as an example of a culture-change strategy?

What does the chapter state about the effectiveness of ethics training?

What is the primary advantage of using situational judgment tests over more elaborate assessment centers?

In the case study about Toyota's problems, Fortune magazine compared Toyota's culture to which other company's past culture?

What is the primary reason that a company like Publix would make a job offer contingent on passing a drug test?

According to the chapter, what is one of the main reasons that interpersonal skills training may not be effective?

According to the case incident 'The End of the Performance Appraisal?', why did companies like Zappos and Apple eliminate traditional annual appraisals?

In the case incident about job candidates and SAT scores, why does Google use college grades in addition to SAT scores for selection?

What is the primary purpose of '360-degree evaluations' as described in Chapter 17?

The chapter discusses initiatives to manage work-life conflicts. Which of the following is categorized as a 'direct service' in Exhibit 17-4?