Organizational Culture

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Questions

Question 1

According to Chapter 16, what is the primary quality produced by authentic leadership?

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Question 2

What does the term 'organizational culture' refer to?

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Question 3

Which of the following is NOT one of the seven primary characteristics that capture the essence of an organization's culture?

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Question 4

What is the key difference between organizational culture and job satisfaction, as explained in Chapter 16?

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Question 5

What is a dominant culture within an organization?

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Question 6

According to the text, a strong organizational culture is characterized by core values that are:

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Question 7

Which of the following is NOT listed as a primary function of organizational culture?

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Question 8

What is organizational climate?

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Question 9

Under what circumstances is organizational culture most likely to become a liability?

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Question 10

What is the ultimate source of an organization's culture, according to Chapter 16?

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Question 11

Which of the following is the final stage in the socialization process?

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Question 12

How is culture primarily transmitted to employees?

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Question 13

What are rituals in the context of organizational culture?

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Question 14

An organizational culture most likely to shape high ethical standards would have which of the following characteristics?

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Question 15

Which of the following is NOT a principle for creating a more ethical culture?

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Question 16

What does a positive organizational culture emphasize?

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Question 17

Workplace spirituality, as defined in Chapter 16, is primarily about:

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Question 18

According to the 'Face Culture, Dignity Culture, and Organizational Culture' box, how do individuals in a 'face culture' primarily determine who they are?

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Question 19

What is the primary reason that a strong culture can be a barrier to diversity?

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Question 20

The socialization process is composed of three stages. What happens during the 'encounter' stage?

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Question 21

What did the A. T. Kearney survey mentioned in Chapter 16 reveal about the failure rate of mergers?

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Question 22

Which of the following is an example of a material symbol that transmits organizational culture?

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Question 23

What is the primary characteristic of an organization with a 'clan' culture, according to the competing values framework mentioned in Chapter 16?

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Question 24

Which of the following is NOT a characteristic of a spiritual organization as described in the chapter?

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Question 25

According to the 'Entry Socialization Options' exhibit, what is the difference between serial and random socialization?

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Question 26

What is institutionalization in the context of organizational culture?

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Question 27

Ursula Burns, CEO of Xerox, described the company's old culture as having 'Terminal niceness.' This cultural trait would likely score low on which of the seven primary characteristics of organizational culture?

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Question 28

What does the 'competing values framework' use to categorize organizational cultures into four types?

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Question 29

According to research cited in the chapter, how does a positive safety climate affect organizational outcomes?

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Question 30

In the socialization model, the 'prearrival' stage assumes that:

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Question 31

According to the 'Myth or Science?' box, what is the relationship between how well employees are treated and how they treat customers?

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Question 32

What are the three forces that play a particularly important part in sustaining a culture?

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Question 33

What is a major criticism of the workplace spirituality movement discussed in Chapter 16?

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Question 34

Which of the seven primary characteristics of culture describes the degree to which work activities are organized around teams rather than individuals?

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Question 35

How does high formalization compare to a strong culture?

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Question 36

What does a subculture within an organization typically do?

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Question 37

In the OB Poll on page 517, which of the following did the SMALLEST percentage of senior managers (41 percent) believe their company was?

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Question 38

What is the primary method that the culture of supermarket chain Wegmans uses to sustain its values, as described in the chapter?

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Question 39

According to the 'Designing a Culture of Ethical Voice' box, what is a key step to encourage employees to speak up about ethical lapses?

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Question 40

Which of the following is NOT one of the reasons listed in Exhibit 16-5 for the growing interest in spirituality?

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Question 41

What is the primary characteristic of the 'attention to detail' dimension of organizational culture?

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Question 42

How does national culture affect organizational culture, as discussed in the 'Global Implications' section?

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Question 43

What is a key benefit of a strong organizational culture mentioned in the chapter?

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Question 44

The case of the AOL and Time Warner merger is used to illustrate which potential liability of organizational culture?

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Question 45

The culture of W. L. Gore and Associates is used as an example to illustrate which force in sustaining culture?

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Question 46

Which of the following describes the 'stability' dimension of organizational culture?

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Question 47

What type of socialization practices are common in organizations like police and fire departments that value rule following?

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Question 48

In the case incident 'Mergers Don’t Always Lead to Culture Clashes,' what was a key reason the Bank of America (BOA) and MBNA merger succeeded despite their different cultures?

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Question 49

In the case incident 'Did Toyota’s Culture Cause Its Problems?,' what did a 2011 NHTSA report conclude was the primary cause of unintended acceleration?

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Question 50

What is the primary way that founders create an organization's culture?

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