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Communicative Constitution of Organizations of Robert McPhee

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Questions

Question 1

According to the theory of Communicative Constitution of Organizations (CCO), what is the relationship between communication and an organization?

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Question 2

What are the four specific communication flows that Robert McPhee argues constitute an organization?

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Question 3

Which communication flow addresses the regulation of who is a member of an organization and what it means to be a member?

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Question 4

In the context of CCO theory, what is 'self-structuring'?

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Question 5

Which of the four flows is concerned with communication that accomplishes the organization's work toward its goals?

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Question 6

The communication between an organization and external entities, such as banks, competitors, and government regulators, is known as which flow?

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Question 7

What is the name for the work teams at the company Valve, which are formed to accomplish specific goals and can be created by any employee?

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Question 8

Which of McPhee's four principles of the four flows states that a single message can belong to more than one flow?

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Question 9

In the critique of McPhee's theory, James Taylor argues that McPhee's approach is too 'top-down'. What does Taylor suggest as the alternative 'bottom-up' starting point for analysis?

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Question 10

What is the concept of 'closure' as described by CCO theorists François Cooren and Gail Fairhurst?

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Question 11

According to the text, what is the core of the software-building process at Valve, as stated in their employee handbook?

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Question 12

Ryan Bisel's critique of both McPhee's and Taylor's CCO theories argues that communicative patterns like the four flows or co-orientation are what kind of conditions for organization?

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Question 13

The research by Sarah Tracy, which examined how 911 operators and firefighters use humor to cope with difficult experiences, is used as an example of which of the four flows?

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Question 14

According to Karl Weick's information systems approach, as cited in the chapter, what does 'sensemaking' refer to?

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Question 15

The chapter discusses the Occupy Wall Street movement to illustrate one of McPhee's four principles. Which principle does this example demonstrate?

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Question 16

What does CCO theory believe is the consequence of viewing organizations as a river?

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Question 17

In the study of an employee-abusive women's center, how did the flow of membership negotiation contribute to the toxic climate?

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Question 18

According to the chapter, why isn't an organization's official chart the final word on its structure?

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Question 19

What does James Taylor mean by 'co-orientation'?

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Question 20

Which principle states that different flows are often of little interest to certain groups, such as outsiders not caring about an organization's internal self-structuring?

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Question 21

According to research by Kevin Barge and David Schlueter, what percentage of participants received a memorable message about workplace socialization during informal conversation?

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Question 22

What is the primary purpose of CCO pragmatists like Pamela Lutgen-Sandvik?

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Question 23

Why does McPhee believe it is impossible to imagine a workplace that does not regularly address all four flows?

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Question 24

In the text's example of a department hiring two new professors, which of the four flows were involved?

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Question 25

Valve's lawsuit against Vivendi Entertainment over copyright infringement is an example of what type of communication flow?

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Question 26

What is the intellectual heritage McPhee acknowledges for his understanding of communication and organization?

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Question 27

The chapter provides an estimate for the number of North American universities with social Greek life and the total student membership. What are those numbers?

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Question 28

In the example of Greek organizations, what is described as 'closure across space'?

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Question 29

What is the first step of membership negotiation, even before socialization?

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Question 30

Why do CCO theorists argue that flows are not like 'containers' for different types of communication?

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Question 31

Which of the four flows is most directly addressed when a company like Google asks a tough interview question like the 'hourglass' puzzle?

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Question 32

What is the second principle of the four flows?

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Question 33

In the critique of CCO, Taylor accuses McPhee's theory of being too simplistic and starting from the wrong place. What analogy is used to describe McPhee's 'top-down' approach?

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Question 34

What does a company charter or book of bylaws represent in the context of the four flows?

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Question 35

In the study of the abusive women's center, the board of directors sending the manager 'Sue' to external training is an example of which two flows interacting?

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Question 36

What distinguishes an organization from a crowd of people, according to McPhee?

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Question 37

According to Michelle Shumate's research, what is required for corporate-nonprofit alliances to have value?

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Question 38

What does the word 'constitution' mean for CCO theorists, representing a 'double meaning'?

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Question 39

In the example of Greek life, attending social events with current members and viewing presentations and skits is part of what process?

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Question 40

What is the shared belief among all CCO theorists, despite disagreements between scholars like McPhee and Taylor?

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Question 41

Why would McPhee disagree with the idea that the four flows are something an organization 'does'?

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Question 42

What is the central argument in the final section, 'Diverting the Flow: Crafting Solutions to Organizational Problems'?

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Question 43

What is Weick's famous question that summarizes his advice for organizations to engage in sensemaking?

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Question 44

In the context of the four flows, what is an organization's 'constitution' a word with a double meaning for CCO theorists?

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Question 45

What is the first principle of the four flows as outlined by McPhee?

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Question 46

In the critique of McPhee's theory, what does Taylor claim is the problem with McPhee's definition of a 'flow'?

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Question 47

What does 'socialization' refer to in the context of membership negotiation?

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Question 48

Why is the communication in Greek organizations to consult documents about the organization's history considered 'closure across time'?

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Question 49

According to Larry Browning, as cited in the text, what is the significance of the intersection of flows in a single message?

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Question 50

In the chapter's conclusion, what is the final assessment of CCO theory?

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