Communicative Constitution of Organizations of Robert McPhee
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Questions
According to the theory of Communicative Constitution of Organizations (CCO), what is the relationship between communication and an organization?
View answer and explanationWhat are the four specific communication flows that Robert McPhee argues constitute an organization?
View answer and explanationWhich communication flow addresses the regulation of who is a member of an organization and what it means to be a member?
View answer and explanationIn the context of CCO theory, what is 'self-structuring'?
View answer and explanationWhich of the four flows is concerned with communication that accomplishes the organization's work toward its goals?
View answer and explanationThe communication between an organization and external entities, such as banks, competitors, and government regulators, is known as which flow?
View answer and explanationWhat is the name for the work teams at the company Valve, which are formed to accomplish specific goals and can be created by any employee?
View answer and explanationWhich of McPhee's four principles of the four flows states that a single message can belong to more than one flow?
View answer and explanationIn the critique of McPhee's theory, James Taylor argues that McPhee's approach is too 'top-down'. What does Taylor suggest as the alternative 'bottom-up' starting point for analysis?
View answer and explanationWhat is the concept of 'closure' as described by CCO theorists François Cooren and Gail Fairhurst?
View answer and explanationAccording to the text, what is the core of the software-building process at Valve, as stated in their employee handbook?
View answer and explanationRyan Bisel's critique of both McPhee's and Taylor's CCO theories argues that communicative patterns like the four flows or co-orientation are what kind of conditions for organization?
View answer and explanationThe research by Sarah Tracy, which examined how 911 operators and firefighters use humor to cope with difficult experiences, is used as an example of which of the four flows?
View answer and explanationAccording to Karl Weick's information systems approach, as cited in the chapter, what does 'sensemaking' refer to?
View answer and explanationThe chapter discusses the Occupy Wall Street movement to illustrate one of McPhee's four principles. Which principle does this example demonstrate?
View answer and explanationWhat does CCO theory believe is the consequence of viewing organizations as a river?
View answer and explanationIn the study of an employee-abusive women's center, how did the flow of membership negotiation contribute to the toxic climate?
View answer and explanationAccording to the chapter, why isn't an organization's official chart the final word on its structure?
View answer and explanationWhat does James Taylor mean by 'co-orientation'?
View answer and explanationWhich principle states that different flows are often of little interest to certain groups, such as outsiders not caring about an organization's internal self-structuring?
View answer and explanationAccording to research by Kevin Barge and David Schlueter, what percentage of participants received a memorable message about workplace socialization during informal conversation?
View answer and explanationWhat is the primary purpose of CCO pragmatists like Pamela Lutgen-Sandvik?
View answer and explanationWhy does McPhee believe it is impossible to imagine a workplace that does not regularly address all four flows?
View answer and explanationIn the text's example of a department hiring two new professors, which of the four flows were involved?
View answer and explanationValve's lawsuit against Vivendi Entertainment over copyright infringement is an example of what type of communication flow?
View answer and explanationWhat is the intellectual heritage McPhee acknowledges for his understanding of communication and organization?
View answer and explanationThe chapter provides an estimate for the number of North American universities with social Greek life and the total student membership. What are those numbers?
View answer and explanationIn the example of Greek organizations, what is described as 'closure across space'?
View answer and explanationWhat is the first step of membership negotiation, even before socialization?
View answer and explanationWhy do CCO theorists argue that flows are not like 'containers' for different types of communication?
View answer and explanationWhich of the four flows is most directly addressed when a company like Google asks a tough interview question like the 'hourglass' puzzle?
View answer and explanationWhat is the second principle of the four flows?
View answer and explanationIn the critique of CCO, Taylor accuses McPhee's theory of being too simplistic and starting from the wrong place. What analogy is used to describe McPhee's 'top-down' approach?
View answer and explanationWhat does a company charter or book of bylaws represent in the context of the four flows?
View answer and explanationIn the study of the abusive women's center, the board of directors sending the manager 'Sue' to external training is an example of which two flows interacting?
View answer and explanationWhat distinguishes an organization from a crowd of people, according to McPhee?
View answer and explanationAccording to Michelle Shumate's research, what is required for corporate-nonprofit alliances to have value?
View answer and explanationWhat does the word 'constitution' mean for CCO theorists, representing a 'double meaning'?
View answer and explanationIn the example of Greek life, attending social events with current members and viewing presentations and skits is part of what process?
View answer and explanationWhat is the shared belief among all CCO theorists, despite disagreements between scholars like McPhee and Taylor?
View answer and explanationWhy would McPhee disagree with the idea that the four flows are something an organization 'does'?
View answer and explanationWhat is the central argument in the final section, 'Diverting the Flow: Crafting Solutions to Organizational Problems'?
View answer and explanationWhat is Weick's famous question that summarizes his advice for organizations to engage in sensemaking?
View answer and explanationIn the context of the four flows, what is an organization's 'constitution' a word with a double meaning for CCO theorists?
View answer and explanationWhat is the first principle of the four flows as outlined by McPhee?
View answer and explanationIn the critique of McPhee's theory, what does Taylor claim is the problem with McPhee's definition of a 'flow'?
View answer and explanationWhat does 'socialization' refer to in the context of membership negotiation?
View answer and explanationWhy is the communication in Greek organizations to consult documents about the organization's history considered 'closure across time'?
View answer and explanationAccording to Larry Browning, as cited in the text, what is the significance of the intersection of flows in a single message?
View answer and explanationIn the chapter's conclusion, what is the final assessment of CCO theory?
View answer and explanation