Critical Theory of Communication in Organizations of Stanley Deetz
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Questions
What concept does Stanley Deetz use to describe the encroachment of modern corporations into every area of life, making them more powerful than the church, state, or family?
View answer and explanationAccording to Deetz's critique, what is the primary difference between the 'information model' and the 'communication model' of language in organizations?
View answer and explanationIn Deetz's 'Two Approaches to Organizational Practice' framework, which quadrant represents overt managerial moves to extend control, based on a view of communication as information transmission?
View answer and explanationDeetz argues that the real culprit in corporate control is not individual managers but 'managerialism.' How is managerialism defined in the text?
View answer and explanationThe text describes a sharp increase in the compensation for chief executive officers (CEOs) compared to the average worker. What specific figures does the chapter cite for this increase?
View answer and explanationWhat does Deetz mean by the term 'consent' as a form of organizational control?
View answer and explanationWhat process does Deetz label 'discursive closure,' which contributes to producing consent?
View answer and explanationWhat is the primary critique of the 'involvement' form of corporate practice, according to Deetz?
View answer and explanationDeetz's ideal of 'participation' or 'stakeholder democracy' expands the list of people who should have a say in corporate governance. Which of the following is NOT one of the six stakeholder groups he identifies?
View answer and explanationWhat is the full name of the PARC model, Deetz's proposed extension of his critical theory?
View answer and explanationIn the PARC model, what is the significance of the term 'relational constructionism'?
View answer and explanationDeetz proposes that to be 'politically attentive' means to honestly explore the power behind what?
View answer and explanationHow many necessary preconditions for diverse stakeholders to successfully negotiate their interests does Deetz outline?
View answer and explanationWhich of the following is one of the nine conditions Deetz specifies for successful stakeholder negotiation?
View answer and explanationThe PARC model suggests that managers should ensure all areas of conflict are considered in corporate policy discussions. How many such areas does the text list?
View answer and explanationWhen Deetz worked with the International Atomic Energy Agency (IAEA), what was the stated reason for his involvement?
View answer and explanationWhat does Deetz see as the primary failure of depending on stewardship, government regulation, and markets to ensure corporate responsibility?
View answer and explanationWhat does Deetz believe is the consequence of people adopting the lingo of big business, such as using the term 'bottom line' in family decisions?
View answer and explanationWhat is Deetz's view on public conflict within corporations under the logic of managerialism?
View answer and explanationAccording to the critique section, what positive quality does Deetz insist critical scholars should have, besides care and thought, which might be surprising?
View answer and explanationWhat does Deetz believe is the ultimate result of managerialism's focus on control, even beyond profit or efficiency?
View answer and explanationWhich quadrant in Deetz's model of organizational practice corresponds to the use of communication to create covert control, where employees unknowingly consent to managerial interests?
View answer and explanationWhy does Deetz criticize the common practice of searching for a 'bad apple' after a corporate disaster?
View answer and explanationWhat is 'codetermination' in Deetz's framework?
View answer and explanationDeetz argues that stakeholder democracy is only possible when all stakeholders realize what fundamental truth about communication?
View answer and explanationWhat area of conflict from the PARC model would address the question, 'What behaviors, actions, and ways of talking are considered appropriate?'
View answer and explanationDeetz claims that most organizational theories are based on some form of social construction. How does he distinguish his 'relational constructionism' from this?
View answer and explanationWhat is the role of a manager in Deetz's ideal of stakeholder democracy?
View answer and explanationWhat does Deetz identify as the interest of the 'Host communities' stakeholder group?
View answer and explanationWhat is Deetz's main argument against the idea that money is a neutral medium of exchange in corporations?
View answer and explanationAccording to Deetz's analysis, why do modern managers often prefer 'consent' over 'strategy' to maintain control?
View answer and explanationHow does Deetz define the 'bottom line' in a literal sense, before critiquing its broader use?
View answer and explanationThe final area of conflict in the PARC model is 'Justice.' What question does this area address?
View answer and explanationIn his critique, Deetz insists his theory is an exemplar of what a good interpretive theory should be. Which value does he say his theory affirms?
View answer and explanationWhat is Deetz's proposed first step for managers committed to open dialogue to overcome their insecurity about relinquishing control?
View answer and explanationWhat reason does the text give for why Deetz's theory, despite being interpretive, is also considered a 'must-read' among organizational communication scholars who don't share his critical commitments?
View answer and explanationIn Deetz's comparison of his work to that of Pearce and Cronen's CMM, what does he believe is the key distinguishing feature of his own critical theory?
View answer and explanationHow does Deetz's theory view a company's sanitized annual report presented as objective facts?
View answer and explanationWhat example of a corporate turnaround does the text cite to illustrate Robert McPhee's ironic summary of Deetz's vision, where collaboration between management and workers is key?
View answer and explanationWhich of the following phrases best captures Deetz's view of the choice workers often face under strategic control?
View answer and explanationDeetz suggests that systematically distorted communication often disguises arbitrary authority relations as what?
View answer and explanationWhich historical figure does Deetz suggest would have written a different foundational document if he had lived 'downwind or downstream from a factory hog farm'?
View answer and explanationWhat is the primary function of the 'managerial rule of thumb' regarding conflict, according to Deetz's analysis?
View answer and explanationWhat does Deetz believe is the fundamental flaw of the liberal eighteenth-century Jeffersonian model of democracy when applied to today's society?
View answer and explanationIn his summary, Deetz describes his life's work and joy. What does he say it is?
View answer and explanationWhich of Deetz's four organizational practices is described as a switch from autocracy to liberal democracy?
View answer and explanationWhen discussing the nine preconditions for stakeholder negotiation, what skill level does Deetz state that stakeholders should possess?
View answer and explanationWhat is the consequence when practices that have a 'taken-for-granted quality' are equated with common sense, according to Deetz?
View answer and explanationWhich of Deetz's six stakeholder groups seeks 'quality goods and services at a fair price'?
View answer and explanationThe chapter's final section mentions an eight-minute video segment with Stan Deetz. What is one of the pithy opinions he offers about corporate assets?
View answer and explanation