Principles of Marketing
By Philip Kotler, Gary Armstrong, Marc Oliver Opresnik
Chapters
Test for Marketing: Creating Customer Value and Engagement
View summary and questionsTest for Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships
View summary and questionsTest for Analyzing the Marketing Environment
View summary and questionsTest for Managing Marketing Information to Gain Customer Insights
View summary and questionsTest for Consumer Markets and Buyer Behavior
View summary and questionsTest for Business Markets and Business Buyer Behavior
View summary and questionsTest for Customer Value-Driven Marketing Strategy: Creating Value for Target Customers
View summary and questionsTest for Products, Services, and Brands: Building Customer Value
View summary and questionsTest for Developing New Products and Managing the Product Life Cycle
View summary and questionsTest for Pricing: Understanding and Capturing Customer Value
View summary and questionsTest for Pricing Strategies: Additional Considerations
View summary and questionsTest for Marketing Channels: Delivering Customer Value
View summary and questionsTest for Retailing and Wholesaling
View summary and questionsTest for Engaging Consumers and Communicating Customer Value: Integrated Marketing Communication Strategy
View summary and questionsTest for Advertising and Public Relations
View summary and questionsTest for Personal Selling and Sales Promotion
View summary and questionsTest for Direct, Online, Social Media, and Mobile Marketing
View summary and questionsTest for Creating Competitive Advantage
View summary and questionsTest for The Global Marketplace
View summary and questionsTest for Sustainable Marketing: Social Responsibility and Ethics
View summary and questionsTest for Appendix 1: Marketing Plan
View summary and questionsTest for Appendix 2: Marketing by the Numbers
View summary and questionsTest for Appendix 3: Careers in Marketing
View summary and questions