Library/Business/Principles of Marketing

Principles of Marketing

By Philip Kotler, Gary Armstrong, Marc Oliver Opresnik

Chapters

Chapter 1Marketing: Creating Customer Value and Engagement

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Chapter 2Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships

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Chapter 3Analyzing the Marketing Environment

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Chapter 4Managing Marketing Information to Gain Customer Insights

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Chapter 5Consumer Markets and Buyer Behavior

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Chapter 6Business Markets and Business Buyer Behavior

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Chapter 7Customer Value-Driven Marketing Strategy: Creating Value for Target Customers

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Chapter 8Products, Services, and Brands: Building Customer Value

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Chapter 9Developing New Products and Managing the Product Life Cycle

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Chapter 10Pricing: Understanding and Capturing Customer Value

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Chapter 11Pricing Strategies: Additional Considerations

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Chapter 12Marketing Channels: Delivering Customer Value

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Chapter 13Retailing and Wholesaling

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Chapter 14Engaging Consumers and Communicating Customer Value: Integrated Marketing Communication Strategy

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Chapter 15Advertising and Public Relations

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Chapter 16Personal Selling and Sales Promotion

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Chapter 17Direct, Online, Social Media, and Mobile Marketing

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Chapter 18Creating Competitive Advantage

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Chapter 19The Global Marketplace

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Chapter 20Sustainable Marketing: Social Responsibility and Ethics

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Chapter 21Appendix 1: Marketing Plan

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Chapter 22Appendix 2: Marketing by the Numbers

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Chapter 23Appendix 3: Careers in Marketing

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