Library/Business/Marketing Management

Marketing Management

By Philip Kotler, Kevin Lane Keller

Chapters

Chapter 1Defining Marketing for the New Realities

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Chapter 2Developing Marketing Strategies and Plans

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Chapter 3Collecting Information and Forecasting Demand

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Chapter 4Conducting Marketing Research

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Chapter 5Creating Long-Term Loyalty Relationships

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Chapter 6Analyzing Consumer Markets

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Chapter 7Analyzing Business Markets

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Chapter 8Tapping into Global Markets

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Chapter 9Identifying Market Segments and Targets

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Chapter 10Crafting the Brand Positioning

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Chapter 11Creating Brand Equity

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Chapter 12Addressing Competition and Driving Growth

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Chapter 13Setting Product Strategy

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Chapter 14Designing and Managing Services

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Chapter 15Introducing New Market Offerings

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Chapter 16Developing Pricing Strategies and Programs

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Chapter 17Designing and Managing Integrated Marketing Channels

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Chapter 18Managing Retailing, Wholesaling, and Logistics

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Chapter 19Designing and Managing Integrated Marketing Communications

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Chapter 20Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations

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Chapter 21Managing Digital Communications: Online, Social Media, and Mobile

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Chapter 22Managing Personal Communications: Direct and Database Marketing and Personal Selling

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Chapter 23Managing a Holistic Marketing Organization for the Long Run

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