Marketing Management
By Philip Kotler, Kevin Lane Keller
Chapters
Test for Defining Marketing for the New Realities
View summary and questionsTest for Developing Marketing Strategies and Plans
View summary and questionsTest for Collecting Information and Forecasting Demand
View summary and questionsTest for Conducting Marketing Research
View summary and questionsTest for Creating Long-Term Loyalty Relationships
View summary and questionsTest for Analyzing Consumer Markets
View summary and questionsTest for Analyzing Business Markets
View summary and questionsTest for Tapping into Global Markets
View summary and questionsTest for Identifying Market Segments and Targets
View summary and questionsTest for Crafting the Brand Positioning
View summary and questionsTest for Creating Brand Equity
View summary and questionsTest for Addressing Competition and Driving Growth
View summary and questionsTest for Setting Product Strategy
View summary and questionsTest for Designing and Managing Services
View summary and questionsTest for Introducing New Market Offerings
View summary and questionsTest for Developing Pricing Strategies and Programs
View summary and questionsTest for Designing and Managing Integrated Marketing Channels
View summary and questionsTest for Managing Retailing, Wholesaling, and Logistics
View summary and questionsTest for Designing and Managing Integrated Marketing Communications
View summary and questionsTest for Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations
View summary and questionsTest for Managing Digital Communications: Online, Social Media, and Mobile
View summary and questionsTest for Managing Personal Communications: Direct and Database Marketing and Personal Selling
View summary and questionsTest for Managing a Holistic Marketing Organization for the Long Run
View summary and questions