Chapters
Chapter 1Transforming Organizations: Why Firms Fail
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View summary and questionsChapter 2Successful Change and the Force That Drives It
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View summary and questionsChapter 3Establishing a Sense of Urgency
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View summary and questionsChapter 4Creating the Guiding Coalition
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View summary and questionsChapter 5Developing a Vision and Strategy
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View summary and questionsChapter 6Communicating the Change Vision
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View summary and questionsChapter 7Empowering Employees for Broad-Based Action
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View summary and questionsChapter 8Generating Short-Term Wins
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View summary and questionsChapter 9Consolidating Gains and Producing More Change
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View summary and questionsChapter 10Anchoring New Approaches in the Culture
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View summary and questionsChapter 11The Organization of the Future
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View summary and questionsChapter 12Leadership and Lifelong Learning
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