Managing Human Resources

What is the term for the design and application of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish organizational goals?

In a survey of over 1,700 CEOs, what did they cite as the top factor in maintaining competitive success?

What is the term for the economic value of the combined knowledge, experience, skills, and capabilities of employees?

Under the Civil Rights Act of 1964, what situation is defined as occurring when hiring and promotion decisions are made based on criteria that are not job-relevant?

What does the Family and Medical Leave Act of 1993 require employers to provide?

According to the text, the new social contract between employers and employees is based on what concept rather than lifetime employment?

What is the term for the HRM innovation where companies buy early-stage start-ups, often shutting them down, to acquire their engineering talent?

Data from the U.S. Bureau of Labor Statistics suggests that what percentage of American workers are in part-time, contract, or other types of nonstandard positions?

What is a systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job?

A realistic job preview (RJP) is a recruiting tool that provides applicants with what kind of information about the job and organization?

What type of interview uses a set of standardized questions that are asked of every applicant so that comparisons can easily be made?

A Microsoft survey found that what percentage of U.S. recruiters and HR professionals said their bosses required them to research job candidates online?

In 2012, organizations spent approximately how much on formal training programs, according to Training magazine's 'Industry Report'?

What is the most common type of training, where an experienced employee is asked to take a new employee 'under his or her wing'?

What is the name for the performance appraisal process that uses multiple raters, including supervisors, coworkers, and the individual themselves, to increase awareness of strengths and weaknesses?

When a manager gives an employee the same rating on all dimensions of a performance review, even if performance is good on some and poor on others, what type of rating error has occurred?

What type of compensation system is increasingly popular and links an employee's pay to their knowledge and abilities rather than to the specific tasks they perform?

The process of intentionally reducing a company's workforce to the point where the number of employees is deemed right for the current situation is known as what?

What is an interview conducted with departing employees to determine why they are leaving the company and to learn about potential dissatisfaction?

The Patient Protection and Affordable Care Act (PPACA) of 2010 imposes a fee on firms with how many employees if the government subsidizes their health care coverage?

What is the term for an in-house training and education facility that offers broad-based learning opportunities for employees and sometimes external partners?

What is the primary difference between training and development?

According to a survey by the Employment Law Alliance, what is the top reason hiring managers give for not hiring applicants aged 18 to 32?

What does the term 'pay-for-performance' mean in the context of compensation?

What is the primary purpose of a job specification?

The performance review ranking system commonly ranks what percentage of employees in the bottom tier?

What is a major advantage of internal recruiting?

What do affirmative action plans require an employer to do?

What type of employment test has been found to be the most consistent predictor of good performance across a variety of jobs?

The three broad HRM activities outlined in the chapter are to find the right people, manage talent so people achieve their potential, and what else?

An IBM survey found that high-performing organizations are what percentage more likely than other companies to provide employees with collaborative and social media tools for learning?

What is the process of determining the value or worth of jobs within an organization through an examination of job content called?

According to the text, what percentage of employees are covered by traditional pension plans today, reflecting an erosion of the old social contract?

What is a major disadvantage of a performance review ranking system?

Which federal law prohibits sex differences in pay for substantially equal work?

After a half-year trial letting big data software pick call center workers, by how much did Xerox cut its attrition rate?

When a company's HR department works to 'sell' the organization to potential employees and make it seem like a highly desirable place to work, it is engaging in what?

The matching model in HRM is an approach where the organization and the individual attempt to match what?

What does a behaviorally anchored rating scale (BARS) use to anchor each point on a job performance scale?

In the case of Anglo American PLC in Brazil, what percentage of the workers being trained in their new facility are women?

What is the primary difference between a job description and a job specification?

In the context of HRM, what is an internship?

In a 2013 Global Recruiting Trends Report from LinkedIn, what percentage of recruiters listed social and professional networks as their number-one long-lasting recruiting trend?

What type of interview might include asking a candidate to describe how they handled a particular problem in a previous job?

In the training expenditure data for 2012, what was the most popular method of training delivery, accounting for 45.2 percent of training hours?

Which of the following describes the performance evaluation error of stereotyping?

What type of pay system, also called competency-based pay, encourages employees to develop their abilities and is increasingly popular?

According to the text, what happened to complaints of sexual harassment by men against bosses between 1997 and 2010?

At the Taj Mahal Palace hotel in Mumbai, how many months of training do all employees go through?

A survey of more than 1,700 CEOs showed human capital was reported as important by 71 percent of respondents. What factor was ranked second, and by what percentage?