Designing Organization Structure

What is defined as the deployment of organizational resources to achieve strategic goals, involving the division of labor, formal lines of authority, and coordination mechanisms?

What are the three key components that organization structure is defined by?

The degree to which organizational tasks are subdivided into separate jobs is known as what?

What is described as an unbroken line of authority that links all employees in an organization and shows who reports to whom?

Which principle states that each employee should be held accountable to only one supervisor?

What is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizational outcomes?

Which theory argues that a manager has authority only if subordinates choose to accept his or her commands?

What is the term for the number of employees reporting to a supervisor, which determines how closely a supervisor can monitor subordinates?

At PepsiCo, Inc.’s Gamesa cookie operation in Mexico, how many subordinates per manager do the factories operate with, reflecting a very wide span of management?

What type of organizational structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels?

Which term refers to the hierarchical level at which decisions are made, with decision authority located near the top of the organization?

Under which condition is authority most likely to be centralized at the top of an organization?

What is the basis for grouping positions into departments and departments into the total organization?

Which structural approach groups positions into departments based on similar skills, expertise, work activities, and resource use?

A primary disadvantage of the functional structure is that it often leads to what problem?

When departments are grouped together based on similar organizational outputs such as individual products, services, or profit centers, what type of structure is being used?

What is the primary advantage of a divisional structure?

Which organizational approach combines aspects of both functional and divisional structures simultaneously in the same part of the organization and has dual lines of authority?

In a matrix structure, who is responsible for overseeing both the product and functional chains of command and for maintaining a power balance between the two sides?

Which organizational structure means that the firm subcontracts most of its major functions to separate companies and coordinates their activities from a small headquarters?

One of the major disadvantages of the virtual network structure is a(n)

What is the managerial task of adjusting and synchronizing the diverse activities among different individuals and departments?

A temporary team or committee designed to solve a problem involving several departments is called a

An individual who is responsible for coordinating the activities of several departments for the completion of a specific project, but is not a member of one of the departments being coordinated, is known as a

What is the highest level of horizontal coordination, described as 'frequent, timely, problem-solving communication carried out through employee relationships of shared goals, shared knowledge, and mutual respect'?

What type of organizational system, associated with goals of efficiency and a stable environment, is typically rigid, vertical, and centralized?

A cost leadership strategy is typically supported by which type of structural approach?

According to Joan Woodward's research on manufacturing technology, which type of production involves producing goods in batches of one or a few products designed to customer specifications?

In Joan Woodward's study of 100 British firms, what was the average supervisor span of control for firms using mass production technology?

Woodward's research found that firms using small-batch and continuous process technologies were most successful with which type of overall structure?

What are the two defining characteristics of service technology that distinguish it from manufacturing technology?

What type of authority gives people in management positions the formal power to direct and control immediate subordinates?

Which of the following is a characteristic of a flat organizational structure?

Google's organizational design, which includes seven product divisions such as YouTube, Chrome and Apps, and Android, is an example of what structural approach?

What is the term for a joint effort between people from two or more departments to produce outcomes that meet a common goal or shared purpose?

What type of organizational system, associated with goals of innovation and a rapidly changing environment, is typically looser, free-flowing, and adaptive?

A differentiation strategy is typically supported by which type of structural approach?

In Joan Woodward's classification, the degree to which machinery is involved in production to the exclusion of people is known as what?

According to the Conference Board survey mentioned in the chapter, what percentage of managers believed their organizations had too many levels of management?

A key characteristic of staff departments is that they

The radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed is referred to as:

According to the text, what is the duty to perform the task or activity as assigned?

The trend in recent years has been toward wider spans of control as a way to facilitate what?

What type of team consists of employees from various functional departments who are responsible to meet as a team and resolve mutual problems?

At Whole Foods Market, each store is made up of about how many self-directed teams that oversee departments such as produce, dairy, or checkout?

According to the text, a major problem with the matrix structure is the

The organization chart for a water bottling plant shows four major departments: accounting, HR, production, and marketing. This is an example of which structural approach?

What does the scalar principle refer to in the context of the chain of command?

In the evolution of organizational structures, which innovation provides a means to increase horizontal communication and cooperation within a vertical structure?

What was the result of a Kaiser Permanente task force that streamlined the procedure for total-hip and knee-joint replacements?