Library/Business/Leading Change/Generating Short-Term Wins

Generating Short-Term Wins

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Questions

Question 1

In the case study of the visionary president of a dollar 1.7 billion division, what was identified as the 'worst mistake' that led to the collapse of his initiatives?

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Question 2

According to Chapter 8, what are the three essential characteristics of a good short-term win?

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Question 3

What is the typical timeframe in which the first unambiguous wins need to be produced in big organizations?

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Question 4

Based on the roles of short-term wins summarized in Table 8-1, how do they help the guiding coalition?

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Question 5

Why do managers often fail to plan for short-term wins, according to the author?

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Question 6

In Figure 8-2, which quadrant describes a scenario where transformation efforts go nowhere?

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Question 7

What is the key difference between planning for short-term wins and simply hoping for them?

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Question 8

What is a significant danger of using 'accounting wizardry' as a short-term gimmick?

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Question 9

In the insurance company example, how long was the huge reengineering effort expected to take to complete?

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Question 10

What is the primary purpose of the first six phases of the transformation process, as summarized at the end of Chapter 8?

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Question 11

Which of the following is NOT listed in Table 8-1 as a role of short-term wins?

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Question 12

Why do charismatic leaders, who are often poor managers, struggle with generating short-term wins?

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Question 13

In the insurance company example, how often were the three mini-projects reviewed by the executive committee?

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Question 14

What does the author suggest is the essence of management in the context of creating short-term wins?

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Question 15

According to the author, running a transformation effort without serious attention to short-term wins is ______.

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Question 16

In Figure 8-1, 'The influence of short-term wins on business transformation,' what does Case number 1 represent?

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Question 17

One of the roles of short-term wins is to undermine cynics. How do they achieve this?

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Question 18

What is a third element, besides urgency and a clear vision, that undermines the planning for necessary wins?

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Question 19

What kind of dialogue is characteristic of organizations that are merely 'praying for results' instead of planning for them?

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Question 20

Why can the pressure to produce short-term wins be a 'useful way to keep up the urgency rate'?

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Question 21

Which action does NOT qualify as an unambiguous short-term win according to the examples on page 125?

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Question 22

What is the primary risk of a transformation effort that has high leadership but low management, according to Figure 8-2?

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Question 23

How can the process of producing short-term wins help a guiding coalition test its vision?

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Question 24

In the failed transformation led by the visionary president, how long did it take after he was fired for many of his initiatives to collapse?

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Question 25

What is the author's view on the idea that there is a trade-off between winning in the short term and winning in the long term?

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Question 26

What do visible, unambiguous short-term wins provide to bosses and those higher up in the hierarchy?

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Question 27

Why do zealots often stay the course in a change effort no matter what happens?

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Question 28

A key role of management in producing wins is 'controlling.' What does this involve?

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Question 29

When are short-term gimmicks, such as contrived accounting results, most likely to be eliminated as an option?

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Question 30

What is the consequence of having high management but low leadership in a transformation effort, according to Figure 8-2?

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Question 31

In the insurance company example, how did creating visible wins help the guiding coalition?

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Question 32

What does the author identify as a reason people don't sufficiently plan for wins, related to urgency?

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Question 33

Why is 'subtlety' generally not a desirable quality for a short-term win?

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Question 34

What is the second role of short-term wins listed in Table 8-1 on page 127?

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Question 35

The author suggests that without competent management, what usually happens to measurement systems during a transformation?

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Question 36

What does the author state is often the primary concern for managers who kept the current system operating before a change effort?

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Question 37

What effect do short-term wins have on 'fence sitters' during a transformation?

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Question 38

How can a charismatic leader's personal appeal be 'extremely helpful' in a change effort, despite their potential weakness as a manager?

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Question 39

What is the consequence of having a lack of commitment from managers in big, old organizations during a change effort?

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Question 40

What's the relationship between transformation, leadership, and management?

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Question 41

In the case study of the visionary president, what happened to employee morale after a few years?

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Question 42

What does a constant tension for long periods of time do to people driving change?

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Question 43

What is the author's response to the question, 'But isn't operating in multiple stages at once complicated?'

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Question 44

Why do wins make it 'much more difficult to take cheap shots' at those trying to implement needed changes?

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Question 45

What belief system about the short and long run have thousands of managers been taught that hinders planning for wins?

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Question 46

In the context of the chapter, what happens when a leader, deep in his heart, thinks people who kept the current system operating were of limited importance?

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Question 47

What's the relationship between the number of cynics and the importance of short-term wins?

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Question 48

A renewed sense of what is often needed for tired employees twelve to thirty-six months into a major change effort?

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Question 49

According to the author, what happens to acquisitions made on the basis of impulse instead of rational support of the vision?

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Question 50

What do short-term wins give the guiding coalition concrete data on?

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