Training and Developing Employees

What is the primary purpose of employee orientation, also known as onboarding?

What does the 'A' in the ADDIE five-step training process model stand for?

What is the term for a situation where an employer fails to train an employee adequately, leading to harm to a third party?

Performance analysis is the process of verifying a performance deficiency and determining its cause. What is the crucial distinction managers must make during this analysis?

What is a detailed study of a job to determine what specific skills the job requires, often used for new employees?

What is the most familiar type of on-the-job training (OJT)?

What is a key drawback of relying solely on informal learning for new employees?

Which training technique presents questions, facts, or problems to the learner, allows them to respond, and then provides immediate feedback?

What is the primary advantage of using simulated learning, such as virtual reality, for training?

Which management development technique involves showing trainees the right way to do something, letting them practice, and then providing feedback?

What is the first step in Lewin's three-step process for implementing organizational change?

Organizational development (OD) is a special approach to organizational change that is primarily distinguished by what characteristic?

When evaluating a training program, what is the 'gold standard' or most effective method for determining if the training caused the results?

Which of the four categories of training outcomes is considered the most important to measure?

According to a survey cited in Chapter 7, what percentage of what employees learn on the job is learned through informal means?

What is the term for a training process by which people become skilled workers, usually through a combination of formal learning and long-term on-the-job training?

According to a survey mentioned in the chapter, what sad statistic reflects the low rate of training transfer to the job?

What is the primary purpose of a learning management system (LMS)?

What does cross training involve?

A survey in Chapter 7 listed the most popular management development techniques. Which of the following was NOT among the most popular?

What is the second step in the eight-step process for leading organizational change described in the chapter?

What is the defining characteristic of a time series design for evaluating training effectiveness?

The chapter discusses a study on the effects of executive coaching on senior managers. What did the study find?

What is the primary aim of diversity training?

Which of the following is an example of a technostructural OD intervention?

What is the key difference between coaching and mentoring?

When making learning meaningful for trainees, what is one of the key motivational suggestions mentioned in Chapter 7?

What type of training uses special collaboration software to enable multiple remote learners to participate in live discussions?

What is the primary purpose of an employee handbook in the context of new employee orientation?

According to the chapter, what was the training program Macy's implemented to support its new growth strategy?

Which of the following is NOT a method used to determine the training needs of current employees?

What is the primary goal of providing lifelong learning programs for employees?

What is the main purpose of an executive coach?

According to the chapter, what is the third step in the ADDIE training process?

What is the primary characteristic of a strategic training needs analysis?

What is the purpose of using a task analysis record form?

What is a 'learning portal' in the context of Internet-based training?

Mobile learning, or 'on-demand learning,' involves delivering content via what type of devices?

What type of OD application would a program to improve a performance appraisal and reward system fall under?

According to the chapter, what is the first step in creating a motivational learning environment?

What is the purpose of Job Instruction Training (JIT)?

According to the chapter, what is the most important reason that aligning strategy and training is essential?

A survey of 500 U.S. organizations found that what percentage of them evaluated training by assessing the program's behavior and/or results?

At the Mayo Clinic, the 'heritage and culture' onboarding program emphasizes core values. Which of the following is NOT one of the values mentioned?

What is action learning?

Which of these is a key guideline for presenting an effective lecture?

What type of training equipment and materials would NOT typically be part of a program development phase?

What is the third step in behavior modeling training?

What is the primary goal of the 'refreezing' stage in Lewin's change process?

What is the primary objective of a training budget?