Ethics, Employee Relations, and Fair Treatment at Work

According to Chapter 12, what is the definition of 'ethics'?

What are the three core components of the 'Bad Apples, Bad Cases, and Bad Barrels' model for understanding ethical choices?

Which of the following is NOT one of the three pillars of a fair discipline process discussed in the chapter?

What is the primary purpose of an 'employee relations' program?

According to a survey cited in the chapter, what percentage of U.S. employees concluded they had worked for abusive bosses?

What does the concept of 'moral disengagement' describe?

Which of the following is an example of a 'human process' OD application?

According to the 'Ethics Quiz Answers' section, what percentage of surveyed Americans believe it is wrong to play computer games on office equipment during the workday?

FedEx's 'guaranteed fair treatment' program is provided as an example of which pillar of discipline?

What is the primary characteristic of a quality circle?

According to research cited in the chapter, what is the impact on observed misconduct when employees believe their supervisors set a good example of ethical behavior, compared to when they do not?

Which of the following is NOT a method mentioned for improving and assessing employee relations through better communications?

What is the key principle of 'discipline without punishment'?

The chapter suggests that in order to make employee privacy policies and monitoring legally defensible, employers should, at a minimum, do what?

What is the primary function of a self-managing/self-directed work team?

According to the 'Bad Apples, Bad Cases, and Bad Barrels' model, what kind of ethical situation is most likely to prompt bad choices?

What is the definition of 'organizational culture' as it relates to ethics?

What is the first step in the 'discipline without punishment' approach for a first infraction?

What is a primary reason for bullying in the workplace, according to the three things most would agree that bullying involves?

Which of these is NOT one of the HR tools discussed for managing ethics and fair treatment?

What is the primary goal of a suggestion system like Lockheed Martin’s “Cost-Effectiveness Plus” program?

Which of the following acts would be considered insubordination according to the list provided in the chapter?

What is defined as 'the activity that involves establishing and maintaining the positive employee-employer relationships that contribute to satisfactory productivity, motivation, morale, and discipline'?

According to the Association of Certified Fraud Examiners, by what approximate percentage can tools like hotlines and surprise audits reduce internal theft?

The 'Evil Woman Thesis' suggests that women who commit certain offenses are penalized more harshly because they:

What does the chapter identify as a key HR practice for fostering an ethical culture through 'providing physical support'?

Which of the following is NOT one of the six questions Raytheon Co. asks employees to use as an 'ethics test'?

What is the primary objective of ethics training in the workplace?

According to the chapter, what are the three things that define workplace bullying?

What type of employee involvement team is described as being 'fully responsible for turning out a well-defined segment of finished work'?

According to the 'HR in Practice' box, what should supervisors do to make discipline guidelines legally defensible?

What is the main difference between ethics and morality as described in Chapter 12?

Which of the following is an example of a 'technostructural' OD intervention?

What is the most direct way for an organization to signal its ethical values to employees, according to the chapter's discussion on organizational culture?

A study of 47 companies found their suggestion programs saved over $624 million in one year from how many submitted suggestions?

When is it legally permissible for employers to monitor employee phone calls under federal law?

The main goal of which OD technique is to increase a participant's insight into his or her own behavior by encouraging open expression of feelings in a group?

What is the primary reason the chapter gives for why ethical decision-making is important in a business context?

Which of these is NOT a guideline for handling a grievance according to the 'HR in Practice' box?

The Dodd-Frank Act is associated with which ethical management tool?

According to the chapter, what is the most significant cause of variance in performance ratings?

What is the primary focus of 'human process' OD applications?

In the ethics quiz from The Wall Street Journal, what percentage of respondents said it is unacceptable to take a $100 holiday food basket from a supplier?

What is the key difference between a quality circle and a self-managing work team?

Why must an employer be cautious when using a 'no-smokers-hired' policy?

Three main factors contribute to unethical decisions: bad apples, bad cases, and bad barrels. Which of these corresponds to the organization's environment?

Which of the following is NOT listed as a guideline for fair discipline?

What is the purpose of an 'organizational climate survey'?

The chapter discusses a study on the top three reasons employees give for taking unethical actions at work. Which of the following was NOT among the top three?

What is the primary difference between a suggestion team and a problem-solving team?