Managing Human Resources Today

According to the text, what is the primary definition of human resource management (HRM)?

The management process represents five basic functions. Which of the following lists these five functions correctly?

Why is knowledge of HR management concepts and techniques important for all managers, according to the text?

What is the primary distinction between line authority and staff authority?

According to the text, approximately what percentage of top human resource executives at large U.S. businesses worked their way up within HR?

Which of the following is an example of a typical job duty for a Labor Relations Specialist?

What significant trend in the nature of work is highlighted as affecting human resource management?

According to Table 1 on demographic trends, what is the projected percentage of the workforce of Hispanic origin in the year 2020?

How does the text characterize 'Generation Y' (or 'Millennials') employees in terms of their work values?

What is the definition of strategic human resource management?

What is 'talent management' as defined in the chapter?

What is evidence-based human resource management?

According to the text, what is the approximate number of HR staff persons per 100 employees on average?

In the context of the HR manager's competencies in Figure 5, what does being a 'Credible Activist' entail?

What does the term 'authority' mean in a management context?

What is one of the primary reasons mentioned for reorganizing the traditional HR function from 'silos' into specialized teams, as IBM did?

Which of these is NOT listed as one of the line supervisor's responsibilities for effective human resource management?

According to the 'HR as a Profit Center' box, what was the key difference between the two banks that installed the same customer service software?

By 2020, service-providing industries in the U.S. are expected to account for what percentage of wage and salary jobs overall?

What is the primary concern described as 'the aging workforce' threat?

Which of the following is NOT one of the 10 things today’s HR managers do to deal with modern challenges?

What is a 'human resource philosophy' as described in the text?

What is the primary role of the HR Certification Institute (HRCI)?

In IBM's reorganized HR structure, which of the following is NOT one of the three employee segments they created for HR purposes?

What is the purpose of transactional HR teams within a reorganized HR function?

In the context of demographic trends, what was the estimated shortfall of college-educated workers projected for the U.S. by 2020?

What is globalization as defined in the chapter?

The three-step model for strategic human resource management involves setting the firm's strategic aims, pinpointing necessary employee behaviors, and what third step?

What does the 'HR Value Proposition,' as described by Ulrich and Brockbank, state is the ultimate aim of a human resource manager?

According to the chapter, how many new businesses are created every year by small businesses as a group?

What is the primary function of a 'manager' as defined in Chapter 1?

According to the statistics on demographic trends, the percentage of the workforce classified as 'white, non-Hispanic' is projected to drop to what level by 2020?

What is a 'high-performance work system'?

According to the chapter, approximately what percentage of American workers fit into the 'nontraditional workforce' category?

The total sum of U.S. imports and exports rose to about what figure recently, according to the chapter's discussion on globalization?

Which of the following is an example of an HR manager's duty from the list of 'people' or personnel aspects of management?

What is the primary role of an Equal Employment Opportunity (EEO) representative?

What technological application is used to facilitate distance learning and training, according to Table 2?

What does the text identify as the 'biggest demographic threat' for many employers?

As described in the case of Hon Hai’s Foxconn plant, what changes were made to its human resource practices after the worker uprising?

Which of the following is NOT one of the reasons provided for why knowing HR management is important to all managers?

What is the general ratio of HR professionals to employees in small firms with less than 100 employees?

What trend is described as driving the change 'from brawn to brains' besides technology?

According to a survey cited in the text, what percentage of surveyed employers are bringing retirees back into the workforce?

The chapter discusses a trend of 'Indebtedness (“Leverage”) and Deregulation'. What was a major consequence of this trend?

How have the duties of HR managers changed from the twentieth century to today?

In the context of the HR manager's competencies, what is the role of a 'Change Champion'?

What is one of the key differences between the 'Generation X' and 'Generation Y' cohorts described in the text?

How many students are cited as having improved their results using Pearson MyLabs on page 6?

What is the key takeaway from the discussion on 'HR for Entrepreneurs'?