Overcome Key Organizational Hurdles
50 questions available
Questions
According to Chapter 7, which of the following is identified as the first and hardest hurdle in executing a blue ocean strategy?
View answer and explanationWhat is the core principle of 'tipping point leadership' as described in Chapter 7?
View answer and explanationIn the context of the cognitive hurdle, what was Bill Bratton's method for convincing the MBTA board to purchase larger squad cars?
View answer and explanationWhat are 'cold spots' as defined in the context of overcoming the resource hurdle in Chapter 7?
View answer and explanationHow did Bill Bratton address the 'cold spot' of criminal processing time in the subway system?
View answer and explanationWhat is meant by 'kingpins' in the context of overcoming the motivational hurdle?
View answer and explanationHow many 'kingpins' (precinct heads) did Bill Bratton focus on at the NYPD to motivate the entire thirty-six-thousand-deep police force?
View answer and explanationWhat is 'fishbowl management,' and what hurdle does it primarily address?
View answer and explanationThe concept of 'atomization' is used to overcome the motivational hurdle by:
View answer and explanationWho is a 'consigliere' in the context of overcoming the political hurdle in Chapter 7?
View answer and explanationWhen Bill Bratton's team faced opposition from precinct commanders who claimed compiling crime data would take too much time, how did he overcome this political pushback?
View answer and explanationWhat was the result of Bill Bratton implementing 'tipping point leadership' at the NYPD in less than two years and without a budget increase?
View answer and explanationWhat is the primary reason Chapter 7 argues against using numbers to break an organization's cognitive hurdle?
View answer and explanationThe 'horse trading' tactic, used to overcome the resource hurdle, involves which of the following actions?
View answer and explanationWhy were the town hall meetings in Boston's Police District 4 a critical step in overcoming the cognitive hurdle?
View answer and explanationWhat does Chapter 7 identify as the main difference between conventional organizational change theory and tipping point leadership?
View answer and explanationIn the NYPD example, Bratton's Compstat meetings are an illustration of which motivational tactic?
View answer and explanationWhat was the estimated processing time for a single petty crime before Bratton introduced 'bust buses', and what did it become afterward?
View answer and explanationTo overcome the political hurdle, a tipping point leader should identify 'angels' and 'devils'. Who are the 'angels'?
View answer and explanationWhat was the main reason the New York City Transit Police were in denial about the dangerous state of the subways in the 1990s?
View answer and explanationAccording to Chapter 7, what is the most effective way to sensitize superiors to an urgent need, like Bratton needing larger cars?
View answer and explanationBefore Bratton's arrival, the NYPD's narcotics unit comprised less than what percentage of the total human resources, despite narcotics being linked to a high percentage of crime?
View answer and explanationFor fishbowl management to work effectively, Chapter 7 states it must be based on three principles. Which of the following is NOT one of them?
View answer and explanationWhat was the primary political threat to Bratton's new policing strategy, and how did he form a coalition to isolate them?
View answer and explanationExecuting a blue ocean strategy raises the execution bar compared to a red ocean strategy primarily because it:
View answer and explanationThe tactic of 'Riding the Electric Sewer' is designed to directly address which of the four hurdles?
View answer and explanationIn the NYPD 'horse trading' example, what did the Transit unit trade for much-needed office space?
View answer and explanationAccording to Chapter 7, what is the most likely reaction of managers of poorly performing units when a CEO makes a case for change based on numbers?
View answer and explanationWhat key insight did Bratton's police force gain from meeting with disgruntled residents in Boston's Police District 4?
View answer and explanationIn Chapter 7's comparison of tipping point leadership and conventional wisdom, what do the 'extremes' that leaders should focus on refer to?
View answer and explanationWhat was the estimated impact on public confidence in the NYPD after Bratton's changes, as measured by Gallup polls?
View answer and explanationWhich of the following best describes the purpose of 'atomization' in motivating an organization?
View answer and explanationThe chapter argues that when trying to break the cognitive hurdle, leaders should make people experience 'negative stimuli'. What is the intended effect of this?
View answer and explanationWhen Bratton focused resources on the subway 'hot spots,' what was the result on crime and the size of the police force?
View answer and explanationWhat is the main danger a leader faces by not having a 'consigliere' on their top team?
View answer and explanationWhich of the four hurdles is primarily addressed by identifying and focusing on 'kingpins'?
View answer and explanationThe introduction of 'bust buses' at the NYPD is a clear example of redirecting resources from a what?
View answer and explanationIn the NYPD, Bratton made the performance of precinct commanders visible at the biweekly Compstat meetings. This is an example of what?
View answer and explanationWhen framing the strategic challenge, Bratton broke down the goal of making New York safe into 'block by block, precinct by precinct, and borough by borough'. This tactic is known as:
View answer and explanationTo silence the 'devils' (the courts) who opposed his quality-of-life crime strategy, what was a key part of Bratton's approach?
View answer and explanationWhat does Chapter 7 identify as the four key organizational hurdles to strategy execution?
View answer and explanationWhat was the approximate percentage drop in murders in New York City in the two years following Bratton's implementation of his strategy?
View answer and explanationThe chapter argues that insisting on stretch goals and using numbers to make a case for change often creates what negative outcome in an organization?
View answer and explanationThe strategy of redirecting resources from 'cold spots' to 'hot spots' is designed to achieve what primary outcome?
View answer and explanationIn the context of the political hurdle, what is the recommended first step for a leader?
View answer and explanationWhat key principle of fishbowl management did Bratton's team apply that made the intense performance reviews fair and effective?
View answer and explanationWhat was the estimated time of Bratton's test run to compile detailed crime data, which he used to counter political opposition?
View answer and explanationA leader who focuses on leveraging people, acts, and activities that exercise a disproportionate influence on performance is practicing what?
View answer and explanationWhat is the primary risk of executing a blue ocean strategy that necessitates overcoming the four organizational hurdles?
View answer and explanationWhich of the following is NOT one of the three disproportionate influence factors for knocking over the political hurdle?
View answer and explanation