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Questions

Question 1

According to Chapter 8, what is the sixth principle of blue ocean strategy?

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Question 2

Chapter 8 states that fair process is the key variable that distinguishes successful blue ocean strategic moves from those that failed. What is the direct theoretical origin of fair process?

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Question 3

In the 'Lubber' liquid coolant case study, why did the company's technically superior expert system and value-innovative strategy ultimately fail in the market?

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Question 4

Which of the following is NOT one of the three 'E' principles of fair process described in Chapter 8?

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Question 5

According to the 'Tale of Two Plants,' why did the new manufacturing process fail at the Chester plant despite its 'ideal workforce'?

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Question 6

What does 'engagement' in the context of the three E principles of fair process involve?

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Question 7

In the Elco case, how long was the session in which management at the Chester plant unveiled the master plan for the new manufacturing system?

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Question 8

What is the core reason 'explanation' is a critical principle of fair process?

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Question 9

According to Intellectual and Emotional Recognition Theory, what is the likely behavioral outcome when individuals feel their intellectual worth is not recognized?

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Question 10

The chapter describes commitment, trust, and voluntary cooperation not merely as attitudes but as what?

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Question 11

In the F-35 program case study, what was a major consequence of the Pentagon's 'hands-off management policy' with its external stakeholders like Lockheed Martin?

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Question 12

What is 'retributive justice' as described in Chapter 8?

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Question 13

Why must all three principles of fair process (Engagement, Explanation, Expectation Clarity) be practiced together?

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Question 14

In the 'Tale of Two Plants,' what was a key action taken by management at the successful High Park plant?

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Question 15

What is the primary management risk that the sixth principle of blue ocean strategy aims to minimize?

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Question 16

Why does the violation of fair process lead to 'intellectual indignation'?

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Question 17

In the F-35 case, what proportion of key decisions did Lockheed Martin end up making without the Pentagon's active engagement and input?

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Question 18

Voluntary cooperation, as inspired by fair process, is described as involving what kind of behavior from individuals?

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Question 19

What does the principle of 'expectation clarity' primarily help to minimize within an organization during a strategic shift?

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Question 20

In the 'Lubber' case, the sales reps perceived the new expert system as a threat to what they saw as their most valuable contribution. What was this contribution?

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Question 21

What is the consequence of violating emotional recognition, according to the Intellectual and Emotional Recognition Theory?

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Question 22

Why is the challenge of execution heightened for a blue ocean strategy compared to a red ocean strategy?

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Question 23

In the 'Tale of Two Plants,' what did the employees at the Chester plant start bringing to work that signaled their deep distrust and fear?

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Question 24

What was a key failure of 'expectation clarity' in the F-35 program execution?

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Question 25

The chapter argues that to create trust, commitment, and voluntary cooperation, companies must go beyond what traditional tools?

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Question 26

What is the primary benefit of practicing fair process during strategy formulation, according to Chapter 8?

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Question 27

At the Elco Chester plant, what rumor began to circulate when the consultants appeared and the plant manager was frequently absent?

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Question 28

What crucial element did the High Park management team add to their implementation plan to calm employees' fears of layoffs?

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Question 29

According to the chapter, why is fair process even more critical when dealing with external stakeholders compared to internal employees?

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Question 30

What does the chapter conclude is the primary reason for the poor execution of the F-35 blue ocean idea?

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Question 31

Which of the following best describes the research finding by Thibaut and Walker on procedural justice?

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Question 32

At the Elco Chester plant, how did employees react to offers of help from faster colleagues under the new cellular system?

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Question 33

What is the core idea behind 'intellectual recognition' as it relates to fair process?

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Question 34

When fair process is violated, what does the chapter suggest is the emotional reaction from employees?

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Question 35

How did the management team at the High Park plant build trust and ensure expectation clarity regarding performance?

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Question 36

The failure to engage technical experts from the Army, Navy, and Marines in key design decisions for the F-35 is a failure of which principle of fair process?

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Question 37

Why do traditional incentives like 'carrots and sticks' fall short of inspiring the behavior needed for blue ocean strategy execution?

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Question 38

In the 'Lubber' case study, management was forced to take what action after the failed implementation of the expert system?

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Question 39

What is the primary positive outcome when a company creates 'intangible capital' through fair process?

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Question 40

The chapter's 'Tale of Two Plants' concludes that managers can turn their best employees into their worst by...

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Question 41

According to Chapter 8, a company is not just top management or middle management, but everyone from...

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Question 42

What did the successful management team at Elco's High Park plant do when the consultants first came to the plant?

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Question 43

What is the risk of having a disconnect between strategy formulation and execution?

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Question 44

In addition to emotional and intellectual recognition, fair process allows people to accept what in the interest of the corporation?

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Question 45

The chapter uses Frederick Herzberg's classic study on motivation to support the idea that recognition inspires what?

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Question 46

At the Chester plant, the new performance system judged employees based on the performance of the cell, which led to what negative outcome?

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Question 47

A key problem in the F-35 program was 'accelerated concurrent production.' What does this mean?

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Question 48

What is the ultimate goal of building execution into strategy through fair process?

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Question 49

In the Elco case, what was management's flawed assumption about the Chester plant?

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Question 50

What did Lieutenant General Christopher Bogdan say was the result of improved communication in the F-35 program?

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