Information Systems in Global Business Today

According to the opening case study on Ponsse, what is the primary function of the harvester's information system during the cutting process?

Based on Figure 1.1, what was the approximate percentage of all invested capital that private business investment in information technology represented in 2011?

Which of the six strategic business objectives is Walmart achieving through its Retail Link system, which digitally links its suppliers to every store?

What is the technical definition of an information system?

Which of the following is an example of the 'management' dimension of information systems?

Assets required to derive value from a primary investment, such as the need for highways to realize the value of automobiles, are known as:

The sociotechnical systems perspective on information systems advocates for:

In 2012, what was the estimated number of people in the United States who accessed the Internet using mobile devices?

What is the term for the set of logically related tasks and behaviors that organizations develop over time to produce specific business results?

Which of the following best distinguishes data from information?

The three activities in an information system that produce the information organizations need are:

In the hierarchy of a business organization, who is responsible for carrying out the programs and plans of senior management?

The use of the Internet to drive every aspect of a business, as practiced by firms like Cisco Systems, 3M, and IBM, is a characteristic of:

Which of the following is NOT one of the three major new information system trends discussed in the chapter?

What is the primary purpose of an extranet?

Which academic discipline contributes to the technical approach to information systems by focusing on mathematical techniques for optimizing parameters like transportation and inventory control?

The example of Citibank introducing the first ATMs in 1977, which forced its competitors to follow suit, illustrates which strategic business objective?

What does the business information value chain, illustrated in Figure 1.7, describe?

According to the Interactive Session on the mobile platform, which company's iPhone app monitors Web site traffic and online sales for its XIAMETER brand?

What is the primary IT infrastructure component that consists of software governing the organization of data on physical storage media?

According to Thomas Friedman's concept of a 'flattened world', what has greatly reduced the economic and cultural advantages of developed countries?

The UPS case study describes the DIAD (Delivery Information Acquisition Device). What kind of technology element does this handheld computer represent in the context of the UPS package tracking system?

What is the term for a firm in which nearly all significant business relationships with customers, suppliers, and employees are digitally enabled and mediated?

The example of JCPenney sharing sales data immediately with its supplier TAL Apparel Ltd. in Hong Kong is used to illustrate which strategic business objective?

From a business perspective, an information system is considered an organizational and management solution to:

According to studies of returns from IT investments (Figure 1.8), what is the key factor that accounts for the wide variation in returns among different firms?

The behavioral approach to information systems does not ignore technology but generally focuses on:

How many packages does UPS move daily worldwide, according to the 2012 data mentioned in the chapter?

What does the term 'time shifting' refer to in the context of a digital firm?

Which of the following is NOT one of the major business functions described in Table 1.2?

What is the role of 'feedback' in an information system?

The information systems literacy, as opposed to computer literacy, includes an understanding of:

The field of Management Information Systems (MIS) deals with which of the following issues?

The example of the Mandarin Oriental hotel using computers to track guest preferences to personalize their stay is used to illustrate which strategic objective?

In the sociotechnical perspective, how is optimal organizational performance achieved?

How many monthly visitors did Facebook attract in the United States in 2012, according to the chapter?

Which of the following would be considered part of the 'organizational dimension' of the UPS package tracking system?

The move toward a 'mobile digital platform' as a major business innovation is best exemplified by the increasing use of:

According to Table 1.3, which of the following is considered a 'social asset' required to optimize returns from IT investments?

What are 'business processes'?

Apple Inc. creating the iPod, the iTunes music service, and the iPad is an example of which strategic business objective?

What is the primary difference between a computer and an information system?

Which of the following are responsible for designing products or services and creating new knowledge for the firm?

What is the primary argument of Nicholas Carr's 2003 Harvard Business Review article 'IT Doesn't Matter'?

The business value of an information system is determined in large part by the extent to which it leads to:

What percentage of Intel's revenues in 2011 came from overseas sales?

A firm's culture is best described as:

What is the primary technology that underpins the World Wide Web, serving as a universally accepted standard for displaying information?

The shift in business from conducting operations in a 9 a.m. to 5 p.m. time band to operating continuously 24/7 is known as:

Verizon's use of a Web-based digital dashboard to provide managers with real-time data on customer complaints and network performance is an example of achieving which strategic objective?