Managing Teams

50 questions available

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Questions

Question 1

According to Katzenbach and Smith in their Harvard Business Review article 'The Discipline of Teams,' how is a team defined?

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Question 2

Which of the following is listed as one of the five elements that make teams function, according to Katzenbach and Smith?

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Question 3

What is the primary characteristic of the 'Forming' stage in Tuckman's model of team development?

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Question 4

In what year did Bruce Tuckman add the fifth stage, 'Adjourning,' to his model of group development?

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Question 5

Which stage of team development is known as the 'win-lose' stage where members clash for control?

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Question 6

According to Linda A. Hill's article 'Managing Your Team,' what is the primary paradox a team manager must handle?

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Question 7

What does Patrick Lencioni identify as the first and most fundamental dysfunction of a team in his book 'The Five Dysfunctions of a Team'?

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Question 8

What is the 'mining' technique used for in team conflict management, as described by Lencioni?

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Question 9

A 2015 McKinsey report on 366 public companies found that firms in the top quartile for ethnic and racial diversity in management were what percentage more likely to have financial returns above their industry mean?

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Question 10

According to research presented in the 'Why Diverse Teams are Smarter' article, what is a key reason diverse teams are better at decision-making?

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Question 11

A study by Boston Consulting Group found that for gender diversity to have a significant positive effect on innovation, the workforce needed to include more than what percentage of women in management positions?

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Question 12

In the context of multicultural teams, what is the key challenge associated with 'direct versus indirect communication'?

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Question 13

What is the 'structural intervention' technique for managing conflict in a multicultural team?

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Question 14

Which source of cultural intelligence, as described in the 'Cultural Intelligence' article, relates to the physical component such as demeanor, eye contact, and posture?

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Question 15

What is the key difference between a 'team' and a 'working group' as described in Section 15.1?

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Question 16

In the context of the team development model, what might cause a team to regress from the 'Performing' stage back to an earlier stage like 'Storming'?

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Question 17

According to the 'Assembling the Startup Team' article, what are the 'three Rs' that are key elements to manage effectively in a startup?

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Question 18

What is described as an active and constructive response to team conflict according to the model presented in 'Managing Conflict Dynamics'?

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Question 19

Which of the following is a potential negative outcome or challenge of conflict if it is handled poorly?

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Question 20

In the study by Gratton and Erickson on collaborative teams, how many success factors were identified for teams working on complex project initiatives?

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Question 21

What does the 'heart' component of cultural intelligence represent?

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Question 22

According to the 'Team Performance Curve' illustrated in the chapter, which type of team is positioned below 'Working Groups' in terms of performance impact?

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Question 23

Which of Linda A. Hill's paradoxes of team management involves balancing managerial authority with team member discretion and autonomy?

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Question 24

What is one of the key practices for making a team effective, according to Katzenbach and Smith?

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Question 25

What is the primary cause of the 'absence of trust' in Lencioni's model of team dysfunction?

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Question 26

A global analysis by Credit Suisse found that organizations with at least one female board member yielded what outcome compared to those without any women on the board?

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Question 27

What is the 'exit' intervention for managing multicultural team conflict, and when is it used?

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Question 28

During the 'Norming' stage of team development, what is a key behavior the team exhibits?

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Question 29

What is the primary reason that venture capitalists in one study attributed 65 percent of their portfolio company failures to?

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Question 30

Which of the following is considered a passive and destructive response to conflict?

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Question 31

Why does the presence of diversity in a team encourage greater scrutiny of each member's actions, according to the text?

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Question 32

Which intervention for multicultural team conflict is described as working with or around differences and is best used when team members are willing to acknowledge cultural differences and learn?

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Question 33

What is defined as a competency and a skill that enables individuals to function effectively in cross-cultural environments?

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Question 34

One of the paradoxes of managing a team is the need to foster support among team members while also encouraging what?

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Question 35

According to the text, what is a potential consequence of a team's fear of conflict?

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Question 36

In the context of multicultural teams, which challenge arises from some cultures being very respectful of hierarchy while others are more egalitarian?

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Question 37

Which of the following is NOT one of the eight success factors for strong collaboration in complex teams identified by Gratton and Erickson?

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Question 38

Why is it important for a team manager to manage the team's boundaries?

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Question 39

What is groupthink, and how does team diversity help prevent it?

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Question 40

Which of the following is NOT one of the four stages in Tuckman's original model of team development?

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Question 41

What is a key practice for making teams successful related to goals and standards?

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Question 42

What is a potential hazard of a startup founder hiring close friends or relatives for the team, according to Noam Wasserman's research?

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Question 43

What is the primary characteristic of the team's attitude during the Storming stage?

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Question 44

According to research in the Journal of Personality and Social Psychology cited in the chapter, diverse teams raised more facts and made fewer factual errors than what other type of team?

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Question 45

Which of the four multicultural team challenges relates to some cultures using analysis and preparation before deciding, while others decide more quickly?

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Question 46

The text describes three sources of cultural intelligence as head, body, and heart. Which source represents the cognitive component, such as learning about beliefs and customs?

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Question 47

What is mutual accountability, one of the five elements of a functional team?

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Question 48

According to Patrick Lencioni's model, what team dysfunction directly follows a 'fear of conflict'?

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Question 49

What does it mean to 'set and seize upon a few immediate performance-oriented tasks and goals' as a practice for effective teams?

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Question 50

Which of the following best practices for multicultural teams involves expanding one's own cultural channels through travel, movies, or books?

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