The text describes three sources of cultural intelligence as head, body, and heart. Which source represents the cognitive component, such as learning about beliefs and customs?
Explanation
This question requires identifying the 'head' component of cultural intelligence, which represents the knowledge-based aspect of the skill, as described in Section 15.6.
Other questions
According to Katzenbach and Smith in their Harvard Business Review article 'The Discipline of Teams,' how is a team defined?
Which of the following is listed as one of the five elements that make teams function, according to Katzenbach and Smith?
What is the primary characteristic of the 'Forming' stage in Tuckman's model of team development?
In what year did Bruce Tuckman add the fifth stage, 'Adjourning,' to his model of group development?
Which stage of team development is known as the 'win-lose' stage where members clash for control?
According to Linda A. Hill's article 'Managing Your Team,' what is the primary paradox a team manager must handle?
What does Patrick Lencioni identify as the first and most fundamental dysfunction of a team in his book 'The Five Dysfunctions of a Team'?
What is the 'mining' technique used for in team conflict management, as described by Lencioni?
A 2015 McKinsey report on 366 public companies found that firms in the top quartile for ethnic and racial diversity in management were what percentage more likely to have financial returns above their industry mean?
According to research presented in the 'Why Diverse Teams are Smarter' article, what is a key reason diverse teams are better at decision-making?
A study by Boston Consulting Group found that for gender diversity to have a significant positive effect on innovation, the workforce needed to include more than what percentage of women in management positions?
In the context of multicultural teams, what is the key challenge associated with 'direct versus indirect communication'?
What is the 'structural intervention' technique for managing conflict in a multicultural team?
Which source of cultural intelligence, as described in the 'Cultural Intelligence' article, relates to the physical component such as demeanor, eye contact, and posture?
What is the key difference between a 'team' and a 'working group' as described in Section 15.1?
In the context of the team development model, what might cause a team to regress from the 'Performing' stage back to an earlier stage like 'Storming'?
According to the 'Assembling the Startup Team' article, what are the 'three Rs' that are key elements to manage effectively in a startup?
What is described as an active and constructive response to team conflict according to the model presented in 'Managing Conflict Dynamics'?
Which of the following is a potential negative outcome or challenge of conflict if it is handled poorly?
In the study by Gratton and Erickson on collaborative teams, how many success factors were identified for teams working on complex project initiatives?
What does the 'heart' component of cultural intelligence represent?
According to the 'Team Performance Curve' illustrated in the chapter, which type of team is positioned below 'Working Groups' in terms of performance impact?
Which of Linda A. Hill's paradoxes of team management involves balancing managerial authority with team member discretion and autonomy?
What is one of the key practices for making a team effective, according to Katzenbach and Smith?
What is the primary cause of the 'absence of trust' in Lencioni's model of team dysfunction?
A global analysis by Credit Suisse found that organizations with at least one female board member yielded what outcome compared to those without any women on the board?
What is the 'exit' intervention for managing multicultural team conflict, and when is it used?
During the 'Norming' stage of team development, what is a key behavior the team exhibits?
What is the primary reason that venture capitalists in one study attributed 65 percent of their portfolio company failures to?
Which of the following is considered a passive and destructive response to conflict?
Why does the presence of diversity in a team encourage greater scrutiny of each member's actions, according to the text?
Which intervention for multicultural team conflict is described as working with or around differences and is best used when team members are willing to acknowledge cultural differences and learn?
What is defined as a competency and a skill that enables individuals to function effectively in cross-cultural environments?
One of the paradoxes of managing a team is the need to foster support among team members while also encouraging what?
According to the text, what is a potential consequence of a team's fear of conflict?
In the context of multicultural teams, which challenge arises from some cultures being very respectful of hierarchy while others are more egalitarian?
Which of the following is NOT one of the eight success factors for strong collaboration in complex teams identified by Gratton and Erickson?
Why is it important for a team manager to manage the team's boundaries?
What is groupthink, and how does team diversity help prevent it?
Which of the following is NOT one of the four stages in Tuckman's original model of team development?
What is a key practice for making teams successful related to goals and standards?
What is a potential hazard of a startup founder hiring close friends or relatives for the team, according to Noam Wasserman's research?
What is the primary characteristic of the team's attitude during the Storming stage?
According to research in the Journal of Personality and Social Psychology cited in the chapter, diverse teams raised more facts and made fewer factual errors than what other type of team?
Which of the four multicultural team challenges relates to some cultures using analysis and preparation before deciding, while others decide more quickly?
What is mutual accountability, one of the five elements of a functional team?
According to Patrick Lencioni's model, what team dysfunction directly follows a 'fear of conflict'?
What does it mean to 'set and seize upon a few immediate performance-oriented tasks and goals' as a practice for effective teams?
Which of the following best practices for multicultural teams involves expanding one's own cultural channels through travel, movies, or books?