Managerial Decision-Making

What is defined as the action or process of thinking through possible options and selecting one?

Which decision-making system in the brain is described as logical, analytical, deliberate, and methodical?

What type of decisions are described as novel, unstructured, and generally based on criteria that are not well-defined?

What is the term for the idea that for complex issues, decision-makers cannot be completely rational because they cannot grasp all alternatives or understand all implications?

When a decision maker selects the first acceptable solution without engaging in additional effort to identify the best solution, what technique is being used?

What is the logical fallacy that involves assuming that because two things are related, one caused the other?

What phenomenon occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others?

According to the case study on vinyl records, what was the approximate cost of a new vinyl press?

What is the first step in the six-step decision-making process for nonprogrammed decisions?

In the context of conflict, which type is described as conflict about the best way to do something and can actually lead to improved performance?

In the luggage company 'Away' case study, what was the price range the founders aimed for with their high-quality luggage?

What is the ability to recognize, understand, pay attention to, and manage one’s own emotions and the emotions of others?

The tendency of decision makers to remain committed to a poor decision, even when it leads to increasingly negative outcomes, is known as what?

According to the case study on New Belgium Brewing, what action did the brewery take in 1999 following an employee vote?

What role in a group is intentionally assigned to a member to be a critic, point out flawed logic, and challenge evaluations to reduce groupthink?

What is the logical fallacy that redirects an argument from the issue itself to attack the person making the argument?

In James Rest’s ethical decision-making model, what is the first component, which involves recognizing that an issue has a moral component?

What is defined as the generation of new or original ideas, often requiring imagination and the ability to step back from traditional ways of doing things?

In the 'Vinyl Records Make a Comeback' case, what percentage of the overall music industry sales did vinyl records account for in 2015?

Which of the following is NOT a component of emotional intelligence as described in the chapter?

What is a key advantage of involving a diverse group in decision-making?

The personal bias where individuals tend to be more comfortable with and like other people who they think are similar to themselves is known as what?

What is the final step in the six-step decision-making process?

In the Managerial Leadership case study, what book did Microsoft CEO Satya Nadella ask his top management team to read to promote a culture shift?

What is a heuristic, as used in managerial decision-making?

What did the founders of the luggage company 'Away' discover was the primary reason for the high prices on quality luggage?

What is the logical fallacy that involves arguing that if we have always done something one particular way, that must be the right or best way?

In the case of Jack Bonneau, the young entrepreneur, what was the amount of his first loan from Young Americas Bank?

Which part of the brain is more involved in the reflective system of decision-making?

The tendency to pay more attention to information that confirms our existing beliefs and less attention to contrary information is called what?

In the Managerial Leadership case, Satya Nadella wanted to shift Microsoft's culture from a 'know-it-alls' culture to what type of culture?

Which of the following is an example of a programmed decision for a retail store manager?

What does the 'similar to me' bias often lead to in managerial decision-making?

What is the sixth and final step of the decision-making process?

How did the luggage company 'Away' generate initial interest and sell 1,200 units before the product was even available?

Which barrier to effective decision-making is exemplified by a manager continuing to invest time and money into a software package that is clearly inferior to a competing option?

What is the logical fallacy that involves using an emotional plea to redirect an argument away from logic?

In the 'Vinyl Records Make a Comeback' case, GZ Media, the world's largest vinyl producer, produces over how many records a year?

What is the primary lever an organization can use to address the 'drive to acquire' described in the 'Employee Motivation' model?

Which of the following would be considered a high-involvement decision?

The decision-making brain system that is quick, impulsive, and relies on emotions or habits is the:

In the case of the Ford Pinto in the 1970s, what was the primary failure in the company's decision-making process?

What is the second step in the six-step decision-making process?

When is it better to use the reflective, rather than reactive, decision-making path?

What is the primary lever an organization can use to address the 'drive to bond' among employees?

What type of conflict is generally harmful and involves personal attacks on an individual rather than on an idea?

According to the 'Ethics in Practice' box, what did project manager Rob Ault identify as a crucial starting point for the decision-making process?

In the luggage company 'Away' case study, how much did the company generate in first-year sales?

Which of the following is NOT one of the six steps of the decision-making process outlined for nonprogrammed decisions?

What is a key disadvantage of group decision-making?