The History of Management

Who developed the value-chain model, which describes the unique activities a corporation performs to make its products valuable to its customers?

What was the significance of Law 104 in the Code of Hammurabi for the development of management?

What did the ancient Egyptians determine to be the ideal number of workers per supervisor, pioneering the concept of span of control?

What was Adam Smith's major contribution to management thought during the Industrial Revolution?

In 1913, Henry Ford's plant in Dearborn employed up to how many workers?

Who is known as the father of scientific management and coined the term 'soldiering'?

What is the first of Frederick Winslow Taylor's four principles of management?

Which of Taylor's acolytes developed the Gantt chart, a tool for tracking planned work versus actual work?

What was the primary focus of Frank and Lillian Gilbreth's research, which differentiated them from Taylor's focus on time studies?

Frank Gilbreth reduced all motions of the hand into how many basic motions to determine the most efficient way to perform a task?

While Frederick Taylor focused on frontline managers, which management theorist focused on top managers and developing a theory of administrative theory?

Which of Henri Fayol's 14 principles of management stressed that a company's management should speak with only one voice and that an employee should not have multiple managers for a single task?

How many functions of management did Henri Fayol identify?

What was Max Weber's most notable contribution to modern management, which stood in contrast to practices based on birth circumstances?

The Human Relations Movement was a response to which of the following?

What was the initial purpose of the illumination study, the first phase of the Hawthorne studies?

In the bank wiring room study, a phase of the Hawthorne studies, what did researchers find about the workers' production levels?

What is the 'zone of indifference' as defined by Chester Barnard?

Mary Parker Follett argued that 'integration' was a way to resolve conflict. What does integration involve?

What is the key statement that summarizes the main idea of the contingency school of management thought?

Which British scholar, a major theorist in the contingency school, argued that the amount of training workers need depends on the level of technology they use?

What is the main purpose of the systems school of management research?

Modern management since the 1970s has seen the rise of evidence-based management, which in many ways is a return to the principles of which earlier management theorist?

Which civilization's contribution to management was standardization of measures, weights, and coins, driven by the need to administer a vast empire?

The Italian Renaissance saw the emergence of multinational corporations. Which Florence-based company was mentioned as a multinational bank that provided loans to kings?

According to the text, the word 'management' came into the English language from which country and through whose translations?

When Frank Gilbreth was an apprentice bricklayer in 1885, how many different ways was he taught to lay bricks?

Which management pioneer's greatest contribution was synthesizing the ideas of many others into a total system of management, including time studies, division of labor, and cost-control systems?

According to the text, a major difference between Taylor and Fayol was that Taylor emphasized monetary compensation, while Fayol recognized that...

What was the main finding of the Hawthorne studies, as interpreted by Elton Mayo and later researchers?

Which of the following is NOT one of the four factors Chester Barnard identified as necessary for a worker to comply with an order within the 'zone of indifference'?

Which Babylonian king is credited with introducing the idea of incentive wages for cloth weavers?

What was the primary difference between the organizational focus of Taylor's scientific management and Weber's bureaucratic management?

The Industrial Revolution, which occurred roughly between 1760 and 1900, saw work shift from family-led home production to what?

Which management theorist belonged chronologically to the scientific management era but intellectually to the human relations movement era?

What was a major reason Taylor's ideas were poorly understood and attracted enemies from unions?

The 'five forces, three strategies' framework, which explains how different firms can be profitable in the same industry, was a key contribution of which management thinker?

How many laws were listed in the Code of Hammurabi that regulated a wide variety of behaviors?

Which group of management theorists, including Kenneth Boulding and Ludwig von Bertalanffy, viewed firms as open systems that interact with their environment?

What does 'esprit de corps,' a principle stressed by Henri Fayol, refer to?

Lillian Gilbreth's training and insight brought what element into the study and practice of management?

What was the conclusion of the relay-assembly-test-room phase of the Hawthorne studies?

According to the text, what was the first business school in the United States, established in 1881?

According to Peter Drucker, the development of management in the United States was a crucial factor that accomplished what?

Which ancient civilization developed the idea of a meritocracy, where selection and promotion within a bureaucracy were based on a test of Confucian teaching?

What did American sociologist Robert K. Merton warn could become a downside of Weber's ideal bureaucracy?

The Hawthorne studies were conducted between 1924 and 1932 at the Hawthorne plant of which company?

When did Elton Mayo become involved in the Hawthorne studies?

What was a primary outcome of Adam Smith's division of labor?

Which of the following is NOT one of Weber's principles of the ideal bureaucracy?