Work Motivation for Performance
50 questions available
Questions
What are the four major determinants of performance considered by researchers to understand why people perform at different levels?
View answer and explanationIn motivation theories, what is the difference between 'direction' and 'intensity'?
View answer and explanationAccording to Henry A. Murray's Manifest Needs Theory, what is the distinction between primary needs and secondary needs?
View answer and explanationDavid C. McClelland's research focused in depth on which three learned needs?
View answer and explanationWhich of the following is a characteristic of a person with a high need for achievement (nAch), according to McClelland?
View answer and explanationWhat does Maslow's concept of 'prepotency' in his hierarchy of needs mean?
View answer and explanationHow does Alderfer's ERG Theory compress Maslow's five need categories?
View answer and explanationIn Alderfer's ERG theory, what is 'frustration regression'?
View answer and explanationAccording to Frederick Herzberg's Motivator-Hygiene Theory, what is the primary distinction between motivator factors and hygiene factors?
View answer and explanationWhat does Self-Determination Theory (SDT) posit about the relationship between extrinsic rewards and intrinsic motivation?
View answer and explanationIn the basic operant model, what are the three distinct steps of the learning process?
View answer and explanationWhat is the primary difference between positive reinforcement and negative reinforcement?
View answer and explanationWhich reinforcement schedule is described as providing reinforcement after a fixed number of responses must be exhibited?
View answer and explanationAccording to equity theory, how do individuals determine if their work situation is fair?
View answer and explanationWhat is the term for the condition in equity theory where an individual perceives their outcome-to-input ratio to be less than that of a referent other?
View answer and explanationWhich of the following is an action an individual might take to resolve a state of underreward inequity, according to Adams?
View answer and explanationAccording to Goal Theory, which type of goal generally leads to the best performance?
View answer and explanationWhat is goal commitment, and how does it differ from goal acceptance?
View answer and explanationIn Expectancy Theory, what does the performance-outcome expectancy, or E2, represent?
View answer and explanationWhat is the term for the degree to which we perceive an outcome as desirable, neutral, or undesirable in Expectancy Theory?
View answer and explanationWhy might employees in an 'equality-focused' organization, which gives everyone equal pay and raises, develop weak E2 expectancies?
View answer and explanationWhat is 'self-efficacy' and how does it relate to Expectancy Theory?
View answer and explanationThe chapter's Critical Thinking Case discusses a 2015 Harvard Business Review article that identified six reasons why people work. Which of the following did the article identify as a positive motive?
View answer and explanationWhat is the key difference between content theories and process theories of motivation?
View answer and explanationAccording to the chapter, what is the major implication for management from Murray's concept of latent needs?
View answer and explanationMcClelland described the 'two faces of power' to distinguish between different types of the need for power (nPow). What are they?
View answer and explanationIn the 'Ethics in Practice' box, CB Bhattacharya credits Unilever's high employee engagement rate of around 80 percent to what?
View answer and explanationWhat is the highest level of need in Maslow's hierarchy, which is described as never being completely satisfied?
View answer and explanationWhich of these is considered a 'motivator' in Herzberg's theory?
View answer and explanationWhat is 'avoidance learning' in the context of operant conditioning?
View answer and explanationIn equity theory, what are 'inputs'?
View answer and explanationThe chapter mentions two human tendencies that create feelings of inequity that are not based in reality. What is one of these tendencies?
View answer and explanationWhat is the management technique, based on goal theory, that involves collaborative goal-setting and is mentioned as being quite effective when implemented consistently?
View answer and explanationIn the discussion on Recent Research on Motivation Theories, equity theory has been extended into the area of organizational justice. What is the difference between distributive justice and procedural justice?
View answer and explanationWhich content theory of motivation argues that there are two separate scales for satisfaction and dissatisfaction, meaning an employee can be both satisfied and dissatisfied at the same time?
View answer and explanationAround the 1920s, behavioral scientists had identified approximately how many human needs, which prompted Henry A. Murray to condense the list?
View answer and explanationA manager who provides no consequence at all following a worker's undesirable behavior is using which technique?
View answer and explanationWhat is the primary reason that research suggests continuous reinforcement can be detrimental in the long run?
View answer and explanationWhich theory of motivation is considered the most comprehensive because it ties together concepts from other theories like needs, operant conditioning, and equity?
View answer and explanationWhat is the term for an employee's understanding of their organizational role, including the goals they are expected to achieve and the process for achieving them?
View answer and explanationIn the Critical Thinking Case, the Census Bureau data for 2017 showed that e-commerce accounted for what percentage of all retail sales in the United States?
View answer and explanationAccording to research by Locke mentioned in the chapter, setting goals in one area can sometimes lead to what negative consequence?
View answer and explanationWhat is the relationship between performance, aspiration level, and job satisfaction, according to the chapter?
View answer and explanationIn the 'Catching the Entrepreneurial Spirit' box, Yasmine El-Mehairy, founder of Supermama.me, stated that her motivation was to do what?
View answer and explanationWhich of Maslow's five needs are compressed into Alderfer's 'Relatedness' category in ERG theory?
View answer and explanationWhat is the simplest theory of motivation discussed in the chapter, which basically states that people will do things for which they are rewarded and avoid things for which they are punished?
View answer and explanationSelf-Determination Theory (SDT) specifies that tasks are intrinsically motivating when they satisfy at least one of which three higher-order needs?
View answer and explanationWhich of the following is NOT one of the three major characteristics of high-nAch (need for achievement) people described by McClelland?
View answer and explanationIn the Critical Thinking Case, Walmart invested how much in wages, benefits, and training over a two-year period according to its 2016 Global Responsibility Report?
View answer and explanationWhat does the 'aspiration' component of Alderfer's ERG model note about growth needs?
View answer and explanation