Confront the Brutal Facts (Yet Never Lose Faith)
50 questions available
Questions
According to Chapter 4, what is the core concept of the Stockdale Paradox?
View answer and explanationWhat was the primary reason A&P failed to adapt to the changing grocery industry in the mid-20th century, while Kroger succeeded?
View answer and explanationIn the 25 years following their respective transitions, approximately how many times better were Kroger's cumulative returns compared to A&P's?
View answer and explanationWhich of the following is NOT one of the four basic practices for creating a climate where the truth is heard?
View answer and explanationAccording to the book, why can a charismatic leadership style become a liability for a company?
View answer and explanationHow did Winston Churchill ensure he confronted the brutal facts during World War II, despite his strong, charismatic personality?
View answer and explanationIn the comparison between Pitney Bowes and Addressograph, what was the performance difference for shareholders? Pitney Bowes outperformed Addressograph by a ratio of:
View answer and explanationWhat is the purpose of a 'red flag' mechanism, as described in the chapter with the Graniterock 'short pay' example?
View answer and explanationHow did David Maxwell and his team at Fannie Mae respond to the brutal fact that they were losing one million dollars every business day?
View answer and explanationWhat happened when Philip Morris executives were interviewed about the company's failed acquisition of Seven-Up?
View answer and explanationWhen leaders like Alan Wurtzel of Circuit City 'lead with questions, not answers,' what is the stated primary purpose of the questions?
View answer and explanationWhat was the 'hardiness factor' described in the chapter, in relation to good-to-great companies?
View answer and explanationHow large was Fannie Mae's portfolio of losing loans when David Maxwell's team began its transformation in the early 1980s?
View answer and explanationWhat does the author mean by the statement 'Facts are better than dreams'?
View answer and explanationIn the climate of debate at Nucor, what was the role played by CEO Ken Iverson?
View answer and explanationWhat was the eventual fate of the A&P 'Golden Key' experimental store?
View answer and explanationWhen comparing Pitney Bowes to Addressograph, the book states that Addressograph's charismatic leader Roy Ash refused to confront evidence that his plan was doomed. What was Ash's bold plan?
View answer and explanationWhat was the outcome for Upjohn after it failed to confront the brutal reality of its position in the pharmaceutical industry?
View answer and explanationWhat does the author suggest is the 'single most de-motivating' action a leader can take?
View answer and explanationIn Joe Cullman's autopsy of the failed 7UP acquisition, how many pages in his book did he dedicate to dissecting the disaster?
View answer and explanationWhat did the 'optimists' in the Hanoi Hilton POW camp, as described by Admiral Stockdale, have in common?
View answer and explanationHow did Pitney Bowes' management meetings differ from typical corporate rah-rah sales conferences?
View answer and explanationAccording to the chapter, which of the following best describes the difference in how good-to-great and comparison companies used information?
View answer and explanationWhat was the interest rate spread problem Fannie Mae faced in the early 1980s?
View answer and explanationWhen Alan Wurtzel of Circuit City began the company's turnaround from near bankruptcy, what was his remarkable answer to the question of where to take the company?
View answer and explanationWhat was the primary difference in the response of Kimberly-Clark versus Scott Paper when facing the formidable competition of Procter & Gamble (P&G)?
View answer and explanationWhat does it mean for a company's leadership to 'lead with questions, not answers'?
View answer and explanationWhat was the 'scorched earth policy' that A&P launched in response to its declining market share?
View answer and explanationHow did the culture of debate at Nucor differ from a 'sham process'?
View answer and explanationWhat was the 'de facto reality' in many of the comparison companies, such as Addressograph under Roy Ash?
View answer and explanationBy 1970, the Kroger executive team came to what inescapable conclusion about the old-model grocery store?
View answer and explanationWhat was the 'number one, number two' concept that Kroger and over half the good-to-great companies developed years before it became a management fad?
View answer and explanationAccording to the chapter, why is it that you 'absolutely cannot make a series of good decisions without first confronting the brutal facts'?
View answer and explanationThe book compares Fannie Mae's transformation to the TV show 'The Six Million Dollar Man' because:
View answer and explanationHow did the executive climate at Bank of America, as described in the chapter, hinder its ability to confront brutal facts?
View answer and explanationAccording to Robert Aders of Kroger, the team's psychology during its twenty-year transformation had a 'certain Churchillian character'. What did this mean?
View answer and explanationWhat happened to Addressograph after its visionary CEO Roy Ash was thrown out?
View answer and explanationWhen Lyle Everingham of Kroger was asked to explain the company's successful transition, he found the question perplexing. Why?
View answer and explanationWhich of the following phrases best describes the good-to-great approach to a major transformation?
View answer and explanationWhat was the eventual fate of A&P, the 'Hermit Kingdom' of the grocery industry?
View answer and explanationAt Pitney Bowes, a management meeting about the 'scary squiggly things' would typically last for how long?
View answer and explanationWhat is the key danger of pursuing a vision that is not grounded in a confrontation with brutal facts?
View answer and explanationThe chapter argues that leadership does not begin with vision. Where does it begin?
View answer and explanationWhat was the motto that guided A&P manager Ralph Burger's decision-making?
View answer and explanationWhen Admiral Stockdale was asked who didn't make it out of the POW camps, his answer was, 'The optimists.' Why?
View answer and explanationWhat did managers at Pitney Bowes worry about more than the feelings of top management?
View answer and explanationThe book argues that a primary task in taking a company from good to great is to create a culture where:
View answer and explanationIn the face of its impending monopoly loss, what was Addressograph's initial reaction?
View answer and explanationWhy did good-to-great companies emerge from adversity even stronger?
View answer and explanationHow did the story of Kroger's rise and A&P's decline challenge the simple idea that success is about having the right strategy?
View answer and explanation