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Questions

Question 1

According to Chapter 7, what is the primary role of technology in transforming a company from good to great?

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Question 2

What was Walgreens' strategic approach to the internet during the dot-com frenzy?

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Question 3

At one point during the internet bubble, drugstore.com traded at 398 times revenue. What was Walgreens' trading multiple at the same time?

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Question 4

What does the chapter mean by the 'technology trap'?

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Question 5

What percentage of the eighty-four good-to-great executives interviewed did NOT mention technology as one of the top five factors in their company's transformation?

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Question 6

How did Gillette's application of technology act as an accelerator?

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Question 7

What is the key question a company should ask before adopting any new technology?

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Question 8

What was the eventual outcome for drugstore.com, as described in the chapter?

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Question 9

How did Nucor's CIO (chief information officer) exemplify the company's approach to technology?

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Question 10

What does the author conclude about the relationship between charismatic leaders and technology adoption in the comparison companies?

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Question 11

What historical analogy does the chapter use to illustrate that technology alone does not guarantee success?

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Question 12

What was the fundamental difference in motivation for building greatness between good-to-great companies and their comparison counterparts?

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Question 13

What investment did Kroger make in technology that was crucial for its transformation and its ability to fund its store revitalization?

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Question 14

What was the total market valuation of drugstore.com four weeks after its public offering in July 1999?

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Question 15

According to the chapter, why do early technology pioneers rarely prevail in the end?

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Question 16

What was a significant consequence of the pressure on Walgreens from the rise of dot-coms?

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Question 17

What did Nucor CEO Ken Iverson cite as the primary factors for his company's success, when technology was not on his list?

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Question 18

According to a Nucor executive, what was the ratio of culture to technology in contributing to the company's success?

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Question 19

If a new technology does not fit a company's Hedgehog Concept, but is necessary for parity in the industry, what does the chapter suggest the company should do?

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Question 20

How did the good-to-great companies' approach to technology differ from the 'Chicken Little' reaction?

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Question 21

What was the one word that the author notes came to mind when observing the debate within the research team about the role of technology?

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Question 22

The chapter concludes that the evidence from their study does NOT support what common idea about technological change?

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Question 23

How did Fannie Mae's transition illustrate the principle of technology as an accelerator?

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Question 24

What was the investment amount for Walgreens' Intercom system, including its own satellite system?

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Question 25

In what way did the comparison company A&P fail in its use of technology compared to Kroger?

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Question 26

How much did Gillette invest in the design and development of the Sensor razor?

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Question 27

What is the chapter's final conclusion about the relationship between technology and the flywheel?

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Question 28

What was the firm that pioneered the first major personal computer spreadsheet, which later failed?

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Question 29

The chapter contrasts the good-to-great companies' reaction to technology with that of mediocre companies. How is the mediocre companies' reaction described?

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Question 30

In what decade did Walgreens make its initial, pioneering investment in the Intercom network?

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Question 31

What does the author suggest is the great irony regarding the media's perception of technology's role at Nucor?

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Question 32

Besides Chrysler and Rubbermaid, which unsustained comparison company pioneered technology (electronics applied to printing) but failed to create lasting greatness?

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Question 33

How did the North Vietnamese forces' approach to technology in the Vietnam War contrast with that of the United States?

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Question 34

The chapter states that 'bubbles come and bubbles go.' Which of the following was NOT listed as an example of a technology bubble?

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Question 35

What metaphor from the research team's internal debate is used to describe the good-to-great companies' approach to new technology?

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Question 36

Why was the decline of Bethlehem Steel NOT primarily caused by technology?

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Question 37

What final, overarching contrast does the chapter set up as the subject for the next chapter?

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Question 38

At Fannie Mae, how long did the 'loan-approval time' get reduced to after implementing their new technology systems?

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Question 39

What does the book argue is the ultimate lesson from the historical pattern of technology pioneers?

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Question 40

What does the author suggest about the relationship between a company's reaction to technological change and its inner drive?

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Question 41

In the case of Fannie Mae's technology push, how was Bill Kelvie's role consistent with the 'First Who, Then What' principle?

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Question 42

What company did NOT pioneer the commercial jet, according to the chapter?

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Question 43

The chapter argues that technology's role is different in good-to-great companies versus their comparisons. In what way?

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Question 44

By 1999, after its turnaround, what was the status of Walgreens' stock price from its low point during the dot-com scare?

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Question 45

What is the author's final argument about what technology CANNOT do?

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Question 46

What did it mean for Kroger to view inventory as 'stacks of dollar bills'?

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Question 47

How did Chrysler's use of technology exemplify the failure to link it to a Hedgehog Concept?

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Question 48

What company pioneered the AC electrical system, prevailing over the one that pioneered the DC system?

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Question 49

What was the firm that pioneered the personal digital assistant (PDA) with its Newton product, but did not ultimately dominate the market?

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Question 50

Ultimately, the research team decided to include the chapter on technology accelerators because of what essential difference between great and good companies?

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