Building Positive Employee Relations

According to Chapter 14, what is the primary definition of 'employee relations'?

Which concept of justice refers to the fairness of the actual outcomes of a decision, such as the allocation of rewards or discipline?

What are the three components that one survey of ethics research concluded combine to determine the ethical choices people make at work?

According to the text, what are the three pillars of a fair discipline process?

Based on the Great Place to Work Institute's definition, how is a great workplace characterized?

What is the primary characteristic of a quality circle as a form of employee involvement?

A one-day paid leave where an employee considers whether they wish to abide by company rules is a key step in which disciplinary process?

What is the term for the characteristic values, traditions, and behaviors that a company’s employees share?

According to one study cited in the chapter, what percentage of 1,000 U.S. employees reported having worked for abusive bosses?

What does the Electronic Communications Privacy Act (ECPA) primarily aim to restrict?

In the FedEx Guaranteed Fair Treatment Process (GFTP), what is the final step of the appeals process?

Which of the following is NOT listed as one of the three components of bullying?

What is the term for a small group of 8 to 10 carefully selected and empowered employees who run themselves with little outside supervision?

What does the 'business purpose exception' under the Electronic Communications Privacy Act (ECPA) permit employers to do?

In a study of unethical actions at work, which of the following was NOT listed as one of the top three reasons given by employees?

What is the primary goal of using a 'Discipline Without Punishment' approach?

What does 'organizational climate' refer to, according to the chapter's definition?

Which of the following best describes a suggestion team?

What was the main finding of the study at Foxconn's iPhone assembly plant by the Fair Labor Association (FLA)?

At SAS, a 'Best Company to Work For,' what is the approximate employee turnover rate compared to the software industry average of 20 percent?

What is the primary focus of 'social' bullying as a form of repetition?

According to the chapter, why is it important for employers to have an appeals process as part of their disciplinary system?

What is the primary danger of employers having vague or poorly defined rules and regulations for discipline?

What is one way, mentioned in the chapter, that Google's 'People Analytics' team uses data to maintain positive employee relations?

What is the primary purpose of a 'suggestion system' in an organization?

What does the term 'Bad Barrels' refer to in the context of what shapes ethical behavior?

One study found that fraud controls such as hotlines, surprise audits, and fraud training can each reduce internal theft by approximately how much?

What is the primary function of an Employee Assistance Program (EAP)?

Which of the following is NOT an example of a program used to improve employee relations through communication?

Which of the following is a key element of the first pillar of fair discipline, 'Rules and Regulations'?