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Questions

Question 1

What is the primary objective of a layout strategy?

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Question 2

Which type of layout is designed to deal with low-volume, high-variety production?

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Question 3

According to the text, what is the main objective of a retail layout?

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Question 4

What are fees that manufacturers pay to retailers to get their goods on the shelf called?

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Question 5

The physical surroundings in which a service is delivered and how they affect customers and employees is known as what?

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Question 6

What is the primary objective of a warehouse layout?

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Question 7

A process-oriented layout for the Walters Company involves six departments, each 20x20 feet, in a building that is 60 feet long and 40 feet wide. If moving a load between adjacent departments costs 1 dollar and between nonadjacent departments costs 2 dollars, what is the cost for a flow of 100 loads per week between the Assembly department and the Machine Shop department if they are nonadjacent?

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Question 8

What is the term for a layout that addresses the requirements of large, bulky projects like ships and buildings, where the product remains stationary?

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Question 9

A work cell for producing auto mirrors is scheduled for an 8-hour day and is expected to deliver 600 mirrors daily. What is the takt time for this work cell?

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Question 10

An assembly line for a wing component has a total task time of 65 minutes. If the daily production schedule requires 40 units and there are 480 productive minutes of work available per day, what is the theoretical minimum number of workstations?

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Question 11

Which layout strategy arranges machinery and equipment to focus on the production of a single product or a group of related products?

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Question 12

The practice of avoiding placing materials in storage by processing them as they are received is known as:

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Question 13

An assembly line is balanced with 6 workstations. The total task time to produce one unit is 65 minutes, and the largest assigned cycle time is 12 minutes. What is the efficiency of this line balance?

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Question 14

Which of these is NOT one of the three factors that complicate a fixed-position layout?

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Question 15

What is the main distinction of an office layout compared to other layout types?

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Question 16

A useful tool for office layout analysis that indicates the relative importance of having different departments or personnel near each other is called a:

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Question 17

In a retail supermarket layout, where are high-draw items like dairy and bread typically located?

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Question 18

What is a focused work center?

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Question 19

In assembly-line balancing, what is the term for the maximum time that a product is allowed at each workstation?

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Question 20

Which of the following is NOT an advantage of a work cell layout?

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Question 21

Which of the following is a key requirement for a warehouse to successfully use a random stocking system?

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Question 22

Which of the following is an advantage of a product-oriented layout?

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Question 23

A hotel housekeeper, Alison Harvey, was observed to have an average time of 1.7 minutes to vacuum a floor, with a performance rating of 120 percent. The hotel uses a 10 percent allowance factor. What is the standard time for vacuuming a floor?

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Question 24

In the context of servicescapes, what do 'signs, symbols, and artifacts' refer to?

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Question 25

What are the two requirements for successful cross-docking?

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Question 26

What is the primary reason Canon's copier factories in Japan switched from assembly lines to work cells?

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Question 27

A work cell must produce one unit every 48 seconds to meet customer demand (takt time). The total operation time required to produce one unit is 140 seconds. How many workers are required for the cell?

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Question 28

What are the two types of product-oriented layouts mentioned in the text?

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Question 29

What does a precedence diagram illustrate in the context of assembly-line balancing?

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Question 30

Which of these is NOT one of the five layout heuristics used to assign tasks to workstations in assembly-line balancing?

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Question 31

A problem with a process-oriented layout is that it often has high work-in-process inventories. Why does this occur?

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Question 32

What is the primary trade-off addressed by a warehouse layout?

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Question 33

What layout is McDonald's implementing in its redesigned restaurants, featuring 'linger', 'grab and go', and 'flexible' zones?

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Question 34

For a production process that requires 40 units per day and has 480 minutes of productive time available, what is the cycle time?

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Question 35

Which of the following would NOT be considered an 'ambient condition' in a servicescape?

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Question 36

One of the first steps in designing a process-oriented layout for Walters Company was to construct a matrix showing the flow of parts between departments. What is this matrix called?

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Question 37

What is a major disadvantage of a process-oriented layout?

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Question 38

The objective of assembly-line balancing is to:

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Question 39

According to the text, which layout strategy positions workers, their equipment, and spaces/offices to provide for movement of information?

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Question 40

A U-shaped layout is often used in which type of layout strategy to reduce movement and enhance communication?

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Question 41

In the Walters Company example, after switching departments 1 and 2, the total material handling cost was reduced from 570 dollars to what amount?

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Question 42

What is the key difference between a fabrication line and an assembly line?

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Question 43

What does a work balance chart, like the one used for the mirror production work cell, illustrate?

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Question 44

Which of the following is NOT one of the seven layout strategies discussed in the chapter?

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Question 45

The concept of 'hoteling' in an office layout, as used by Deloitte & Touche, is a response to what trend?

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Question 46

What is the primary benefit of using a 'from-to matrix' in designing a process-oriented layout?

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Question 47

In the Boeing wing component example, what does it mean that Task B must follow Task A?

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Question 48

When are fixed-position layouts appropriate?

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Question 49

Which of these is NOT a good practice for retail layout arrangement?

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Question 50

What is the total idle time per cycle for the six-station assembly line solution shown in the text, which has a cycle time of 12 minutes and a total task time of 65 minutes?

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