According to research cited in Chapter 13, which sources of power are most effective in terms of employees' satisfaction, commitment, and performance?

Correct answer: Personal sources (expert and referent power)

Explanation

This question assesses the understanding of the research findings on the relative effectiveness of different power bases as presented in the chapter.

Other questions

Question 1

According to Chapter 13, what is the most important aspect of power?

Question 2

Which of the following is NOT a key difference between leadership and power as described in the textbook?

Question 3

What are the two general groupings of power bases identified in Chapter 13?

Question 4

A manager's ability to dismiss, suspend, or demote an employee is an example of which type of power?

Question 5

Which two bases of power are categorized as personal power?

Question 7

Dependence on a resource increases when that resource is characterized as:

Question 8

The chapter identifies nine distinct influence tactics. Which of the following is described as presenting logical arguments and factual evidence to demonstrate a request is reasonable?

Question 9

According to Exhibit 13-1, which power tactic is effective across all directions of influence (upward, downward, and lateral)?

Question 10

What is the term for an individual's ability to influence others to enhance their own objectives, which is more effective when the stakes are high?

Question 11

Which of the following best defines sexual harassment according to the text?

Question 12

According to research cited in the chapter, sexual harassment is more likely to occur under what condition?

Question 13

What is the definition of political behavior in organizations provided in Chapter 13?

Question 14

In which of the following environments is political behavior most likely to flourish?

Question 15

Which of the following individual factors is NOT listed in Exhibit 13-3 as contributing to political behavior?

Question 16

According to the chapter, which organizational factor would most likely create a breeding ground for politicking?

Question 17

What are defensive behaviors in the context of organizational politics?

Question 18

Which of the following is an example of the 'Avoiding Action' category of defensive behaviors listed in Exhibit 13-5?

Question 19

What is the process by which individuals attempt to control the impression others form of them called?

Question 20

In which situation is ingratiation more effective than self-promotion, according to the chapter's discussion on impression management?

Question 21

Which of the following is NOT one of the questions suggested by the chapter to determine if a political action is ethical?

Question 22

According to the 'Point/Counterpoint' section, what is a primary reason that power can be viewed as beneficial?

Question 23

Which base of formal power is described as being broader than the power to coerce and reward because it includes members' acceptance of the authority of a position?

Question 24

A study of managers in the United States and China found that U.S. managers preferred which influence tactic, while Chinese managers preferred coalition tactics?

Question 25

What is the term for reactive and protective behaviors used by employees to avoid action, blame, or change when they perceive politics as a threat?

Question 26

According to Exhibit 13-6, which impression management technique involves 'Agreeing with someone else’s opinion to gain his or her approval'?

Question 27

The chapter suggests that individuals who possess which personality trait are most likely to engage in political behavior?

Question 28

According to the 'Politics Is in the Eye of the Beholder' exhibit, how might 'Fixing responsibility' be perceived by someone with a negative or political label?

Question 29

What is the key test added by the U.S. Supreme Court to clarify the definition of sexual harassment?

Question 30

The 'Myth or Science?' box on 'Corporate Political Activity Pays' suggests that a review of 78 studies found what kind of relationship between organizational political activity and firm performance?

Question 31

Which of the following is NOT one of the five ways managers can protect themselves and their employees from sexual harassment, as listed in the chapter?

Question 32

The chapter discusses how perceptions of organizational politics can lead to negative individual outcomes. Which of the following is NOT one of the outcomes shown in Exhibit 13-4?

Question 33

What is the term for the influence tactic that involves developing emotional commitment by appealing to a target’s values, needs, hopes, and aspirations?

Question 34

The power that a person has as a result of his or her position in the formal hierarchy of an organization is known as:

Question 35

Which of the following is an example of the 'Avoiding Blame' category of defensive behaviors according to Exhibit 13-5?

Question 36

According to the chapter, when individuals have more alternative job opportunities, they are more likely to risk which type of political action?

Question 37

The text suggests that a recent review of 58 studies on sexual harassment found what percentage of women report having experienced potentially harassing behaviors?

Question 38

Which influence tactic involves enlisting the aid or support of others to persuade a target to agree?

Question 39

The ability to influence others that comes from an individual's unique characteristics is referred to as:

Question 40

When are high-Machiavellian individuals most likely to flourish and be productive?

Question 41

What is the impression management technique of 'Enhancement' as described in Exhibit 13-6?

Question 42

In the 'Ethical Choice' box on gossip, what is NOT listed as a guideline for keeping gossip a positive source of information?

Question 43

When are individuals who are high in political skill most likely to be able to translate their impression management attempts into higher performance appraisals?

Question 44

What is the term for the power tactic that involves using flattery, praise, or friendly behavior prior to making a request?

Question 45

Which of the following is NOT listed as a reason why politics exist in organizations?

Question 46

What is the term for a person who has a grandiose sense of self-importance, requires excessive admiration, has a sense of entitlement, and is arrogant?

Question 47

According to the 'Power Distance and Innovation' box, what is the relationship between power distance and the implementation of innovative work practices like job rotation and autonomous teams?

Question 48

In the context of the chapter, a manager who tells his boss only what he thinks the boss wants to hear is engaging in which barrier to effective communication?

Question 49

What is the primary reason that a review of 78 studies found a significant positive relationship between organizational political activity and firm performance?

Question 50

In the summary of the chapter, what is suggested as a key strategy for a manager who wants to maximize their power?