Which of the following is a characteristic of a servant leader?

Correct answer: Listening, empathizing, and persuading

Explanation

Servant leadership is a specific leadership philosophy that inverts the traditional power dynamic. Instead of followers serving the leader, the leader focuses on serving the needs of the followers, helping them to grow and develop.

Other questions

Question 1

According to the Job Characteristics Model (JCM), which of the following is defined as the degree to which a job requires the completion of a whole and identifiable piece of work?

Question 2

What does the Motivating Potential Score (MPS) calculation require for a job to have high motivating potential?

Question 3

Which job redesign approach involves the periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level?

Question 4

What is the primary drawback of flextime as an alternative work arrangement?

Question 5

What is telecommuting?

Question 6

A participative process that uses the input of employees to increase their commitment to the organization's success is known as:

Question 7

What is the primary goal of representative participation?

Question 8

A pay plan that bases a portion of an employee's pay on some individual and/or organizational measure of performance is called a:

Question 9

What is a major advantage of merit-based pay plans?

Question 10

Which type of variable-pay program distributes compensation based on a formula designed around a company's profitability?

Question 11

What is the primary purpose of flexible benefits plans?

Question 12

What is considered the most powerful workplace motivator according to a survey of 1,500 employees mentioned in the chapter?

Question 13

Which of the following is an example of job enrichment?

Question 14

According to the text, a recent survey by the Bureau of Labor Statistics showed that what percentage of working women with children have flexible work schedules?

Question 15

Which of the following is a potential downside of telecommuting for an employee?

Question 16

What is the primary difference between gainsharing and profit sharing?

Question 17

What percentage of companies, according to a 2010 survey mentioned in the 'Different Views of the Motivating Effect of Rewards' poll, cited retirement benefits as an important contributor to employee loyalty?

Question 18

Which of the following is NOT one of the five core dimensions of the Job Characteristics Model?

Question 19

What does the chapter suggest about the relationship between CEO pay and its measurement?

Question 20

What is the primary reason that job rotation is associated with higher levels of organizational performance in some manufacturing settings?

Question 21

Approximately what percentage of large organizations offered job sharing, according to the chapter?

Question 22

Which of these is NOT a guideline for enriching a job based on the JCM?

Question 23

What is the primary reason joint decision making in participative management programs can be effective?

Question 24

How does skill-based pay differ from job-based pay?

Question 25

What is a major downside of a bonus pay system?

Question 26

In the discussion about money and happiness, what does the chapter suggest is the better way to spend money to increase happiness?

Question 27

What is the primary issue with the social context of work in the case of Robin, the first-grade teacher?

Question 28

According to the text, a 2006 study found that what percentage of top performers cited pay as a key factor in leaving a job?

Question 29

What is the primary focus of participative management?

Question 30

What is the common characteristic of jobs like writers, attorneys, and analysts that makes them suitable for telecommuting?

Question 31

According to the chapter, what is one of the main strengths of job rotation?

Question 32

What is the common characteristic of core-plus benefits plans?

Question 33

In the case incident 'Multitasking: A Good Use of Your Time?', what is the main argument against multitasking?

Question 34

According to the JCM, which three core job dimensions combine to create experienced meaningfulness of the work?

Question 35

What is a primary disadvantage of job sharing?

Question 36

What does research suggest about the link between participative management and employee outcomes?

Question 37

What is the primary characteristic of a piece-rate pay plan?

Question 38

An Employee Stock Ownership Plan (ESOP) is a plan where employees:

Question 39

The chapter argues that if money doesn't make you happy, it's because you aren't spending it right. It suggests a $30,000 expenditure on leisure over several seasons had a positive effect on life satisfaction comparable to what event?

Question 40

The Job Characteristics Model is described as relatively individualistic. In which type of culture might job enrichment strategies based on the JCM not have the same effects?

Question 41

What is the main reason given in the chapter for why Japanese firms are increasingly considering job sharing?

Question 42

In the case incident 'Bonuses Can Backfire,' what does psychologist Edward Deci's quote imply about rewards?

Question 43

How did the Merrill Lynch problem-solving team reduce the number of days it took to open a new cash management account?

Question 44

What is a key difference between self-managed work teams and problem-solving teams?

Question 45

According to the chapter, what is the most important reason managers need to know how to measure personality?

Question 46

What is the most common means of measuring personality, according to the text?

Question 47

Which Big Five personality trait is the most important predictor of effective leadership?

Question 48

According to charismatic leadership theory, followers attribute heroic or extraordinary leadership abilities when they observe all of the following behaviors EXCEPT:

Question 49

What is the primary difference between a transactional and a transformational leader?