Question 3 of 50

What is the process of guiding the development, maintenance, and allocation of resources to attain organizational goals called?

Which of the following lists the four key functional areas of management in the correct, tightly integrated cycle described in the chapter?

Which type of planning involves creating long-range, broad goals for the organization, typically covering one to five years?

When Mickey Drexler took over as CEO of J.Crew, he changed the company's direction by moving it from a trend-following retail segment to a preppie, luxury segment. This is an example of what type of planning?

What is the document that states the purpose of an organization and its reason for existing?

Which level of the managerial pyramid is responsible for beginning the implementation of strategic plans by designing and carrying out tactical plans?

The ability of a manager to influence others' behaviors is known as what?

Which source of power is derived from an individual's personal charisma and the respect or admiration they inspire?

A manager who makes decisions on their own with very little input from subordinates and expects them to implement solutions according to specific instructions is exhibiting which leadership style?

Which leadership style involves turning over all authority and control to subordinates, who are assigned a task and given freedom to accomplish it?

What is the technique called where participative and free-rein leaders share decision-making authority with subordinates, giving them increased autonomy and discretion?

The set of attitudes, values, and standards of behavior that distinguishes one organization from another is known as what?

What was the result of Google improving its parental-leave policies after discovering that mothers were leaving the company at higher rates than other groups?

Which management function involves assessing the organization's progress toward accomplishing its goals and correcting deviations from the plan?

What are the five stages of the cyclical control process as visualized in the chapter?

A manager acting as an information gatherer, an information distributor, or a spokesperson for the company is fulfilling which type of managerial role?

A manager who has to think like an entrepreneur, make decisions about resource allocation, or help resolve conflicts is acting in which type of managerial role?

What type of decisions are made in response to routine situations that occur frequently, such as the need to hire new personnel?

Which set of managerial skills includes the ability to view the organization as a whole, understand how the various parts are interdependent, and assess how it relates to its external environment?

At which level of the management pyramid are conceptual skills most necessary?

Which of the following is NOT one of the four important trends in management discussed in Section 6.8?

What type of software gives managers a quick look into relevant information they need by aggregating data from various divisions onto a single screen?

According to the chapter, Robert Romanoff of the law firm Levenfeld Romanoff uses dashboards to improve what he calls the 3 Ps. What do the 3 Ps stand for?

What are the three basic categories of managerial roles identified in the chapter?

Which leadership style is characterized by a manager who solicits input from all members of a group and then allows the group to make the final decision through a voting process?

What is the primary reason the five stages of the management control process are considered a cycle?

During his tenure as CEO of Procter and Gamble, the company's portfolio of brands under A.G. Lafley increased from 10 to 23. This represented a total increase of how many brands?

Which of the following activities is an example of an interpersonal managerial role?

What is the second step in the five-step decision-making process illustrated in the chapter?

The example of Jalem Getz of BuyCostumes.com stating his role was to 'hire excellent people...and then put them in a position where they can succeed' and to 'Inspect what you expect' demonstrates what key management process?

What type of planning is used to identify alternative courses of action for very unusual or crisis situations, such as a natural disaster?

The managerial pyramid described in Section 6.3 consists of which three levels of management?

Power that is derived from an individual’s position in an organization is known as what?

When former CEO of Ben & Jerry's, Ben Cohen, followed a policy that no one could earn a salary more than seven times that of the lowest-paid worker, what was he helping to shape?

What type of managerial skill is demonstrated by a manager's ability to prepare a financial statement or program a computer?

According to the discussion on crisis management, which of the following is NOT a recommended guideline for managers to follow?

The ability to operate in diverse cultural environments is defined as which type of skill?

When Marriott Hotels relaxed its 'no pets' policy during Hurricane Harvey to allow fleeing patrons to check in with their pets, it was an application of which type of planning?

What is the primary difference between a manager and a leader as described in the chapter?

What is the most numerous level of management, located at the bottom of the managerial pyramid?

Which of the five primary sources of power is derived from an individual's control over rewards?

The example of the military is used in the chapter to illustrate which leadership style?

What is the first step in the five-step decision-making process described in Section 6.6?

In the example of Scott Stephenson of Verisk Analytics, his 'loose-tight' approach to leadership involves giving employees discretion to make decisions in crisis situations (the loose part) and what other component (the tight part)?

Which management function includes dividing up tasks (division of labor), grouping jobs and employees (departmentalization), and assigning authority (delegation)?

In the context of leadership styles, which type of participative leader encourages discussion about issues and then requires that all parties involved agree to the final decision?

According to the example of the Boeing 787 Dreamliner, the company's change in strategy from plane capacity to jet efficiency represents what kind of planning?

The managerial role of a disseminator, who provides information where it is needed within the organization, falls under which of the three basic categories of roles?

What type of managerial skill involves understanding human behavior, communicating effectively, and motivating individuals to accomplish objectives?