LearnCatch Privacy Policy

LearnCatch is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, applications, and services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our Service. The types of information we collect include:

• Personal Information Provided by You:
  • Account Registration: When you create an account, we collect your email address, name, and user ID (provided by Google).
  • Payment Information: When you subscribe to our Service, we collect payment details such as your credit card number and billing address.
  • Customer Support: We may collect information you provide when you contact our support team, including your email address and the content of your communications.
  • Study Preferences: Information about your academic interests, study goals, and preferred subjects to personalize your learning experience.
• Information Collected Automatically:
  • Log Data: Our servers automatically record information such as your IP address, browser type, device information, and the pages you visit.
  • Usage Data: We collect data about how you interact with the Service, including quiz attempts, study sessions, performance metrics, and time spent on different topics.
  • Learning Analytics: We track your progress, strengths, weaknesses, and learning patterns to provide personalized recommendations.
  • Cookies and Similar Technologies: We use cookies to track usage and improve the Service. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service.
• Manage your subscription and billing.
• Personalize your learning experience by recommending relevant study materials and practice questions.
• Track your academic progress and provide performance analytics.
• Generate personalized study plans and learning paths.
• Analyze usage patterns to enhance educational content and user experience.
• Communicate with you, including responding to support requests and sending service-related updates.
• Ensure the security of the Service and comply with legal obligations.

We store your personal information for as long as necessary to fulfill these purposes, unless a longer retention period is required by law. When the retention period expires, we will delete or anonymize your data.

3. How We Share Your Information

We may share your information with:

• Service Providers: Trusted third parties that help us operate the Service, such as payment processors, cloud storage providers, and analytics providers.
• Educational Partners: With your consent, we may share anonymized performance data with educational institutions or content providers to improve learning outcomes.
• Legal Compliance: We may share information if required by law, regulation, or legal process, or to protect the rights, safety, or property of LearnCatch, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your information, including:

• Encrypted data transmission and storage.
• Regular security audits and updates.
• Access controls to ensure only authorized personnel can access your data.

However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Content Storage

• Your study progress, quiz results, and personal study materials are stored securely in our cloud infrastructure.
• We maintain regular backups of your academic progress and performance data to ensure continuity of your learning experience.
• You can export your study data and progress reports at any time through your account settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Deletion: You can request the deletion of your personal information by emailing contact@LearnCatch.com. Note that some data may be retained as required by law or for legitimate business purposes.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• Cookies: You can manage cookie preferences through your browser settings.

7. Data Transfers

LearnCatch is based in Israel, and your information may be stored and processed in the United States or other jurisdictions where our service providers operate. By using the Service, you consent to the transfer of your information to these locations, which may have different data protection laws than your jurisdiction.

8. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us at contact@LearnCatch.com, and we will take steps to delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or by emailing you. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

10. Contact Us

LearnCatch is the entity responsible for processing your personal information. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@learncatch.com