What is one of the key findings from the study of 359 firms regarding high-performance work practices during the 2007-2009 recession?
Explanation
The text provides evidence that investing in high-performance work systems, particularly effective staffing and training, is a robust strategy that helps firms outperform competitors even during difficult economic periods like a recession.
Other questions
What is the primary function of the basic management planning process as described in the chapter?
According to the sample hierarchy of goals diagram in Figure 3-1, what is the specific goal for the Training Manager?
How does the chapter define a company's 'strategic plan'?
Which of the following is NOT one of the seven steps of the strategic management process illustrated in Figure 3-2?
If a company like PepsiCo expands by adding new product lines such as Frito-Lay chips and Quaker Oats, what type of corporate strategy is it pursuing?
What is a 'competitive strategy' primarily concerned with?
In the context of the Shanghai Ritz-Carlton Portman Hotel example, what was the primary aim of their new human resource strategy?
What is the function of a strategy map as a strategic HR management tool?
The text discusses three important strategic HR tools. Which of the following is NOT one of them?
What is the primary benefit of using an applicant tracking system (ATS) for analyzing recruitment effectiveness?
What is the main purpose of benchmarking in HR management?
What are strategy-based metrics primarily used to measure?
What is an HR audit, as described in the chapter?
According to the 'Trends shaping HR: SCIENCE IN TALENT MANAGEMENT' section, what is evidence-based human resource management?
According to Table 3-1, which of the following is characteristic of a high-performance company compared to a low-performance one?
What is the definition of employee engagement provided in the 'Employee Engagement Guide for Managers'?
Based on the Gallup survey mentioned on page 84, business units with the highest levels of employee engagement have what chance of performing above the company median?
What was the key challenge for Kia Motors (UK) that prompted the creation of its new HR employee engagement strategy?
In the Kia UK employee engagement strategy, what was one of the measurable objectives set for the program?
What was the outcome of Kia UK's new employee engagement program on employee turnover?
What is a company's 'business model' as defined on page 69?
Which PEST factor analyzes trends like changing demographics and health consciousness?
When a firm like Apple opens its own retail stores to sell its products directly, what type of corporate strategy is it employing?
What is the primary role of a 'functional strategy'?
How can a human resource manager contribute 'competitive intelligence' during the strategic planning process?
In the context of mergers and acquisitions (M&A), what is a critical human resource task mentioned on page 73?
What is the relationship between PepsiCo's goal to deliver 'Performance with Purpose' and its HR policies?
The chapter outlines twelve areas typically audited in an HR audit. Which of the following is NOT on that list?
In the 'Trends shaping HR: SCIENCE IN TALENT MANAGEMENT' section, what is the role of experimentation in being scientific?
According to a survey by Watson Wyatt Worldwide cited on page 84, companies with highly engaged employees have what advantage?
What is the primary message of the 'Employee Engagement Guide for Managers' section on page 85?
Which of the following is NOT one of the six steps Kia UK took to execute its employee engagement strategy?
What does a 'vision statement' represent for a firm?
Volvo stressing the safety of its cars is an example of which standard competitive strategy?
What is the primary challenge associated with using only a company's internal wage curve to set pay rates?
What is the purpose of a 'vision statement' in the strategic management process?
What did Best Buy discover through talent analytics about the impact of employee engagement?
Based on the text, what is the core idea behind the strategic human resource management model shown in Figure 3-6?
What is a key characteristic of a 'high-performance work system' (HPWS) as described on page 83?
According to the chapter, what is the role of 'policies and procedures' in the management planning process?
The chapter discusses how Accenture measures employee engagement using a three-part 'shorthand' method. What are the three parts?
What is 'strategy execution' in the strategic management process?
In the Southwest Airlines strategy map example (Figure 3-7), what is a required HR policy to support the goal of having highly engaged crews?
How much did recruitment and turnover costs fall at Kia UK within two years of implementing their new employee engagement program?
What does a company's 'mission statement' summarize?
A SWOT analysis is a tool used in strategic planning. What does the 'T' in SWOT stand for?
What is the primary characteristic of a 'cost leadership' competitive strategy?
What is the term for a quantitative measure of a human resource management activity, such as employee turnover or cost per hire?
Which of the following best describes the outcome of the research into high-performance work system practices at 17 manufacturing plants mentioned on page 83?