In a termination interview, what is the third step of the 6-step process outlined on page 327?
Explanation
The chapter outlines a structured, 6-step process for conducting a termination interview to ensure it is handled professionally and with minimal emotional hardship. The sequence is: Plan, Get to the point, Describe the situation, Listen, Review severance, and Identify next step.
Other questions
According to Chapter 10, what is the definition of career management?
What is the 'psychological contract' as described in Chapter 10?
Who has the ultimate responsibility for an employee's career development?
What is the primary reason for managing voluntary turnover, according to the text?
Which of the following is defined as 'actions intended to place physical or psychological distance between employees and their work environments'?
When managing promotions, what is the first major decision a firm must make regarding its promotion policies?
What term is used to describe the totality of subtle and not-so-subtle barriers to women's career progress?
Which of the following is NOT one of the four main grounds for dismissal mentioned in the chapter?
What is the primary purpose of outplacement counseling?
Under the WARN Act, what is the minimum number of employees a company must have to be required to give 60 days' notice before a large-scale layoff?
What is the concept of a 'reality shock' in the context of career management?
What is a 'career planning workshop' designed to do for participants?
The chapter discusses a 'comprehensive approach to retaining employees' on page 317. What is a key takeaway from this approach?
According to the 'Diversity Counts: The Gender Gap' section, what percentage of top management positions do women hold in U.S. industry?
What is a 'transfer' in the context of an employee's career path?
Which of the following is an example of insubordination as a ground for dismissal?
What is the primary legal principle that has historically governed employment termination in the United States, in the absence of a contract?
Which of the following is NOT one of the main exceptions to the termination-at-will doctrine?
To avoid wrongful discharge suits, the text suggests several steps. Which of the following is a recommended step regarding the employment application?
What is a 'layoff'?
What is the primary difference between a termination interview and an exit interview?
What is the primary goal of mentoring in an organization?
The chapter highlights Medtronic's Leadership Development Rotation Program. What is the typical duration of assignments within this program?
In the context of the 'comprehensive approach to retaining employees', why is it said that turnovers often start with poor selection decisions?
What is the purpose of a 'stay interview'?
What is a 'layoff' according to the definition on page 328?
When managing retirements, the text on page 322 suggests that a reasonable first step for an employer is to:
Which of the following is NOT listed on page 324 as an example of insubordination?
What is the primary objective of a 'downsizing'?
What is a key difference between coaching and mentoring as discussed on page 314?
When an employee perceives that temporary withdrawal from work will not solve their problems, what is the likely next step according to the text?
What legal defense can an employer use if their promotion procedures are challenged, according to the 'Know Your Employment Law' box on page 320?
According to a study on turnover among government technology workers, which of these was a key factor managers could influence to improve retention?
What is the primary focus of the 'Employee Engagement Guide for Managers' section in this chapter?
What is the key reason for the increased emphasis on career planning and development in many firms today?
How does the text define a 'layoff' on page 328?
What is the primary purpose of a 'termination interview' as described on page 327?
In the context of avoiding wrongful discharge suits, why is it important to keep careful records?
The chapter discusses a study of a call center where the estimated cost of one agent leaving was about:
According to the chapter, which of the following is an example of a commitment-oriented career development effort?
What is the primary function of Intuit's Rotational Development Programs mentioned on page 311?
What is a major downside of hiring from within that can lead to 'inbreeding'?
According to the chapter, what is the most significant issue for many women's career advancement that can be addressed with flexible career tracks?
What does a 'constructive discharge' claim entail?
What is the key advice given on page 327 for the first step of a termination interview?
What is the main reason employers offer outplacement counseling to terminated employees?
According to the research cited on page 317, what is a primary reason that high-commitment/top-performing employees leave a company?
What is the primary purpose of making a 'counteroffer' to an employee who says they are leaving?
To avoid wrongful discharge suits, the text on page 326 recommends keeping records of which of the following?