The use of 'testers' by a civil rights group, as described on page 211, is a method to uncover what?

Correct answer: Unlawful discriminatory hiring practices.

Explanation

Employment discrimination 'testers' are individuals who pose as job applicants to investigate and gather evidence of discriminatory hiring practices. This method is used by civil rights groups and government agencies to enforce equal employment opportunity laws.

Other questions

Question 1

What is the primary focus of a selection interview as defined in Chapter 7?

Question 2

Which type of interview follows no set format and is often described as being like a general conversation?

Question 3

In a behavioral interview, what type of questions are applicants asked?

Question 4

What is a panel interview, also known as a board interview?

Question 5

According to research mentioned in Chapter 7, what percentage of candidates took a web-based video interview in one recent year?

Question 6

What is the most widespread error that interviewers make, often occurring within the first few minutes of an interview?

Question 7

One researcher cited in Chapter 7 estimates that in what percentage of cases have interviewers made up their minds before the interview even starts?

Question 8

What is the 'candidate-order (or contrast) error' in interviewing?

Question 9

What is the first step in the five-step procedure for designing a structured situational interview?

Question 10

In a structured situational interview, what is the purpose of creating 'benchmark answers'?

Question 11

Which of the following is NOT a common error that undermines an interview’s usefulness?

Question 12

What does the 'Diversity Counts' feature on page 211 suggest that people with disabilities prefer in an interview?

Question 13

What is the primary aim of a 'total selection program' like the one used by Toyota, as described in the 'Employee Engagement Guide for Managers'?

Question 14

What is the key legal difference between a job offer letter and an employment contract, as discussed on page 219?

Question 15

What did a study of 52 human resource specialists find regarding the impact of an applicant's nonverbal behavior?

Question 16

In the Toyota Way hiring process, what is the primary purpose of Step 3, the 6–8-hour work simulation assessment?

Question 17

What is the term for a series of job-related questions that focus on how the candidate would behave in a given situation?

Question 18

The 'Improving Performance' feature on Urban Outfitters on page 208 highlights their switch to which interview technology to better reflect their culture and improve efficiency?

Question 19

What is a primary reason that structured interviews are generally more valid than unstructured interviews?

Question 20

Which interviewing error is being made when an interviewer rates an average candidate more favorably because they were interviewed immediately after several unfavorable candidates?

Question 21

What type of interview is being used when a manager asks a candidate, 'Tell me about a time you were speaking with an irate person, and how you turned the situation around?'

Question 22

What is the primary drawback of using phone interviews compared to face-to-face interviews, according to the research mentioned on page 207?

Question 23

Which of the following is NOT one of the six phases in Toyota's hiring process for assemblers?

Question 24

What is the purpose of impression management techniques like ingratiation and self-promotion during an interview?

Question 25

Under the Americans with Disabilities Act (ADA), what is the proper scope of an interviewer's questions regarding a disability?

Question 26

What is a 'mass interview'?

Question 27

According to the 'HR in Practice at the Hotel Paris' feature, what was the company's first step after realizing its testing program was not enough?

Question 28

The research on page 209 suggests that interviewers are more influenced by what type of information about a candidate?

Question 29

What is the primary purpose of a stress interview?

Question 30

The example of Google using its 'QDroid' system on page 214 is an illustration of what interview practice?

Question 31

What is the key advantage of a panel interview format according to the text?

Question 32

In the five-step procedure for designing a structured interview, what happens in Step 2?

Question 33

What is the key takeaway from the 'IMPROVING PERFORMANCE' feature on selection practices in Bangladesh?

Question 34

What is the final step of a useful selection interview process according to the eight-step guide on page 214?

Question 35

Which of the following is NOT a point of advice for an interviewee listed in the Appendix 2 guide?

Question 37

What is the interview technique 'STAR' used by Vanguard an acronym for?

Question 38

What did a study of racially balanced interview panels find, as reported on page 210?

Question 39

What is the key element of 'value-based hiring' as described in the summary of Toyota's selection process?

Question 40

The chapter mentions that Google's analysis showed that after the first four interviews, the amount of useful information it got was not large. What was the result of this finding?

Question 41

What type of interview is defined as one where several persons interview the applicant in sequence, one-on-one?

Question 42

When closing an interview, what is the recommended approach for handling rejections?

Question 43

What is the second of the four common themes apparent from Toyota's total hiring process?

Question 44

What kind of interview questions did the Microsoft interviewer use in the example about Mike and Todd having 21 dollars between them?

Question 45

A study found that giving interviewers a candidate's test scores before an interview had what effect?

Question 46

In the Appendix 1 Structured Interview Guide, which level represents the highest possible performance for a competency?

Question 47

What is one of the practical tips for a candidate preparing for a web-based video interview, according to Career FAQs?

Question 48

Which interview type is contrasted with a panel interview and involves one interviewer meeting one candidate?

Question 49

A study mentioned on page 210 found that interactions with job applicants wearing traditional Muslim attire were what, compared to interactions with applicants in simple pantsuits?

Question 50

What is one of the key recommendations for interviewers in the 'How to Conduct an Effective Interview' feature on page 213?