Which conflict management technique involves placing another's needs and concerns above your own?

Correct answer: Accommodating

Explanation

This question assesses the reader's knowledge of the five conflict-management techniques presented in Exhibit 13-8, focusing on the specific definition of accommodation.

Other questions

Question 1

Which of the following best defines a 'group' according to Chapter 13?

Question 2

According to the five-stage model of group development, which stage is characterized by intragroup conflict and a struggle for control?

Question 3

Which of the following is NOT listed as an external condition imposed on a work group?

Question 4

What term refers to the behavior patterns expected of someone occupying a given position in a social unit?

Question 5

Solomon Asch's experiments on conformity demonstrated that individuals would conform to an incorrect group answer approximately what percentage of the time?

Question 6

What is the phenomenon where a group exerts extensive pressure on an individual to align their opinion with others' opinions?

Question 7

According to research on group size, what is the tendency for an individual to expend less effort when working collectively than when working individually?

Question 8

Which view of conflict argues that conflict is a natural and inevitable outcome in any group and has the potential to be a positive force?

Question 9

What type of conflict, when at low to moderate levels, is considered functional and can stimulate discussion of ideas?

Question 10

Which of the following is a primary characteristic of a work TEAM, as opposed to a work GROUP?

Question 11

What type of work team is composed of individuals from various functional specialties?

Question 12

Which of the following is NOT listed as a characteristic of effective teams in Exhibit 13-10?

Question 13

When managing global teams, managers need to be aware that conformity to social norms tends to be higher in what type of culture?

Question 14

What is the term for the patterns of informal connections among individuals within groups?

Question 15

In the five-stage model of group development, what is the final stage for temporary groups like project teams?

Question 16

According to the 'by the numbers' box on page 349, what percentage of Fortune 1000 companies use team- or group-based pay?

Question 17

In the context of group processes, which type of conflict focuses on interpersonal relationships?

Question 18

What type of team operates without a manager and is responsible for a complete work process or segment?

Question 19

According to Exhibit 13-5, what is the predicted outcome for a group with high cohesiveness and low alignment with organizational goals?

Question 20

Which of the following is identified as a drawback of using global teams?

Question 21

What is the primary reason that work teams are popular in organizations, according to the text?

Question 22

In the context of group structure, which of the following is NOT a formal group described in Exhibit 13-1?

Question 23

What is the key moderating variable in the relationship between group cohesiveness and productivity?

Question 24

Which of the following team types is characterized by members who continuously work on projects and move to new projects upon completion, without formal departments to return to?

Question 25

According to research on group decision making, groups of what size tend to be the most effective?

Question 27

In the five-stage model, the stage where the group structure is in place and members' energies have moved to working on the group's task is called:

Question 28

What type of team uses technology to link physically dispersed members in order to achieve a common goal?

Question 29

Which of these is considered a key group member resource that influences a group's performance potential?

Question 30

What did the 'by the numbers' box on page 349 reveal about the percentage of senior executives who believe meeting deadlines is the most important characteristic of a good team player?

Question 31

Which of the following describes the norming stage of group development?

Question 32

The interactionist view of conflict proposes that some conflict is:

Question 33

According to Marissa Mayer's experience at Google described on page 361, the design of the search results page was entrusted to:

Question 34

What is the key difference between a work group and a work team according to Exhibit 13-9?

Question 35

In the context of group structure, what term describes standards or expectations that are accepted and shared by a group's members and dictate things like work output levels and absenteeism?

Question 36

Which of the following is an advantage of group decision-making?

Question 37

Social loafing is said to have a Western bias because it is most consistent with what type of culture?

Question 38

A manager who plays the role of a coach and facilitator, helps guide and support the team, and does not control it, is demonstrating which characteristic of effective teams?

Question 39

Amazon's 'two-pizza' philosophy, which limits teams to five to seven people, is an application of which element of group structure?

Question 40

What is the primary focus of the adjourning stage of group development?

Question 41

Which of the following would be an example of a team exercising a 'task accomplishment role'?

Question 42

According to the 'by the numbers' box on page 349, what percentage of workers say their teams are not given enough resources?

Question 43

Which of the following is NOT one of the five conflict management options discussed in the chapter?

Question 44

In building team skills, managers should view their role as more of a:

Question 45

What is the main challenge managers face when dealing with social loafing in global teams?

Question 46

Which of the following is NOT an advantage of group decision-making over individual decision-making?

Question 47

What type of conflict relates to the content and goals of the work?

Question 48

A team from the same department involved in efforts to improve work activities is best described as a:

Question 49

The final stage of group development is always adjourning.

Question 50

The research on building team skills on page 363 suggests that: