Who was the telephone company executive who, in 1938, first wrote that an organization functioned as a cooperative system, predating the wider application of systems theory to management?
Explanation
This question identifies Chester Barnard as a key transitional figure whose practical experience as an executive led him to theories about social and cooperative systems that were ahead of their time.
Other questions
According to the 'Management History Module', what historical example is used to illustrate an early form of business enterprise with activities common to today's organizations, such as an assembly line process for warships?
In Adam Smith's 1776 publication 'The Wealth of Nations', what was the claimed daily production of pins by 10 individuals utilizing division of labor?
The formal study of management, often called the classical approach, began in the early twentieth century and emphasized what two main aspects?
Who is known as the 'father' of scientific management for his groundbreaking studies of manual work using scientific principles?
In Frederick Taylor's famous pig iron experiment, what was the daily average output of a worker before his scientific methods were applied?
What are the four principles of management defined by Frederick W. Taylor to improve production efficiency?
Frank and Lillian Gilbreth's contribution to scientific management involved inventing a device called a microchronometer and devising a classification scheme for what?
While Frederick W. Taylor focused on first-line managers and the scientific method, Henri Fayol's general administrative theory focused on what?
Which of Henri Fayol's 14 principles of management states that every employee should receive orders from only one superior?
Max Weber, a German sociologist, developed a theory of authority structures based on an ideal type of organization he called a bureaucracy. Which of the following is NOT a characteristic of Weber's bureaucracy?
The field of study that researches the actions (behavior) of people at work, including topics like motivation, leadership, and conflict, is known as what?
Which of the early OB advocates proposed an idealistic workplace, arguing that money spent improving labor was a smart investment?
The Hawthorne Studies, a series of studies conducted at the Western Electric Company, were initially designed to test the effect of what on worker productivity?
What was the key conclusion drawn from the Hawthorne Studies by Elton Mayo and his associates?
The quantitative approach to management, also known as management science, evolved from what historical event?
Total Quality Management (TQM) is a management philosophy devoted to continual improvement and responding to customer needs. Who were the two most famous quality experts that inspired this movement?
Which of the following is NOT one of the six characteristics of Total Quality Management (TQM) listed in Exhibit MH-6?
The contemporary approaches to management began in the 1960s when researchers started to look at what aspect of the organization?
In the systems approach, a system that is not influenced by and does not interact with its environment is called a what?
Which contemporary management perspective is best described by the phrase 'if, then'?
Which of the following is NOT listed in Exhibit MH-8 as a popular contingency variable that affects management?
Which historical event marked the point when it became more economical to manufacture goods in factories rather than at home, necessitating formal management theories?
How today's managers use principles of scientific management?
According to the module, what is a primary reason why Max Weber's bureaucracy model is less popular today than it was in the twentieth century?
The behavioral approach to management is largely credited with shaping what aspect of modern management?
What is the primary value of the contingency approach to management?
In the systems approach to management, what three components make up an organization viewed as an open system?
How many basic hand motions did the Gilbreths identify in their classification scheme known as therbligs?
Which of the following is an implication of the systems approach to management?
In what year was Frederick Winslow Taylor’s influential book 'Principles of Scientific Management' published, which many consider the birth of modern management theory?
How is 'Individual Differences' described as a contingency variable in Exhibit MH-8?
The group of military officers nicknamed the 'Whiz Kids' who joined Ford Motor Company in the mid-1940s are associated with what management approach?
Which early OB advocate was a manager who thought organizations were social systems that required cooperation?
How did Frank Gilbreth reduce the number of motions in laying exterior brick in his bricklaying experiments?
What does the contemporary Systems Approach to management recognize about organizations?
The use of statistics, optimization models, and computer simulations to improve management activities is the hallmark of which approach?
Which classical theorist's work serves as the frame of reference for current management concepts such as managerial authority and centralized decision making?
What unexpected result occurred during the initial lighting experiments of the Hawthorne Studies?
The systems approach recognizes that no matter how efficient the production department might be, its performance will suffer if which other department fails to anticipate changes in customer tastes?
According to the module, which two major theories comprise the classical approach to management?
What is division of labor, as described by Adam Smith?
Which of the following is an example of how the quantitative approach is used by managers today?
Which of the following is NOT one of the four early advocates of the Organizational Behavior (OB) approach mentioned in the module?
What is the core idea behind the contingency approach to management?
The historical management example of the Egyptian pyramids and the Great Wall of China is used to demonstrate what?
According to the Chapter Summary, the work of the early OB advocates and the conclusions from the Hawthorne Studies provided the foundation for what?
Which of the following is NOT one of the four major approaches to management theory discussed in the module?
In the summary of the contemporary approach, the text states that the systems approach provides a framework to help managers understand what?
According to Adam Smith, division of labor increased productivity for all the following reasons EXCEPT: